Ourisman Lexus of Rockville
Rockville, MD
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Caio was friendly , honest and made me so comfortable.He Caio was friendly , honest and made me so comfortable. He was the best sales consultant during my car purchasing 53 years experience. James Shin was Caio was friendly , honest and made me so comfortable. He was the best sales consultant during my car purchasing 53 years experience. James Shin was also great . Because of his good attitude, I purchased extended warranty and 4 years service contract. Overall Rockville Lexus was the best dealer. More
Buying a car is a stressful event for me. Working with Bill Lum and James Shin made it less so. They were knowledgeable , helpful, and very attentive. And, my lesson with Bernie Kitts was invaluable! Bill Lum and James Shin made it less so. They were knowledgeable , helpful, and very attentive. And, my lesson with Bernie Kitts was invaluable! More
Joshua is great to work with and knowledgeable on Lexus vehicles. He was very prompt in responding even after the sale to my questions and concerns. vehicles. He was very prompt in responding even after the sale to my questions and concerns. More
Good Service and Good Customer Relationship Management by Ann! Checked my brakes and determined that I didn’t need to spend the money. Saving customers money while maintaining safety considerations is a go Ann! Checked my brakes and determined that I didn’t need to spend the money. Saving customers money while maintaining safety considerations is a good thing! More
As always, a wonderful engagement with Moe. He is a class act...honest, friendly, trustworthy, reliable. I have bought/leased many cars through Moe over the years. class act...honest, friendly, trustworthy, reliable. I have bought/leased many cars through Moe over the years. More
Jimmy Baker serviced my previous 2010 RX350 for many years until I sold it in 2020. In August 2020. I purchased a new 2020 RX350 in New Jersey. I live in Virginia but elected to continue come to Maryla years until I sold it in 2020. In August 2020. I purchased a new 2020 RX350 in New Jersey. I live in Virginia but elected to continue come to Maryland to have Jimmy oversee the service of the new car. He is competent, loyal to the dealer and the customers . He is thorough in being sure that all repairs, etc are made, looks to give the best fair pricing and he is just sooooo good that I will put all the service on this new car in his capable hands!!! He is the best!!! I know as I have had his expertise for at least 7 or more years!!! More
Pierre & Gabriela were very customer centric . Asked good questions, listened well with no pressure. I have to give special thanks to Pierre for going above and beyond when a couple issues with the sale came questions, listened well with no pressure. I have to give special thanks to Pierre for going above and beyond when a couple issues with the sale came up, he worked very hard to fix any of my concerns. One of the better dealerships I’ve been too. More
Took my Lexus LX 570 for the 3 year service. Was very pleased with the service. Joseph went above and beyond the call of duty. I highly recommend getting your car serviced here. pleased with the service. Joseph went above and beyond the call of duty. I highly recommend getting your car serviced here. More