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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,386 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,386 reviews

April 13, 2021

This was a recall service requested by Toyota. So I dropped the car over there and came back to pick it before close. It was really nice More

by Amosshy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Apr 13, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Ourisman Lexus of Rockville, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

April 11, 2021

I love Lexus service ! They take your needs and work with you . We are seniors , have a lot of concerns but Tony took care of us . So much so I called his cell several times during and even once after. Alway More

by Vicky m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony sales
Apr 12, 2021 -

Ourisman Lexus of Rockville responded

Vicky, we are thrilled that Tony was so helpful and attentive throughout the process. Thank you for giving Ourisman Lexus of Rockville your business and positive review. Safe travels in your new car!

April 11, 2021

Service team was extremely friendly and got a major service for me taken care of in no time. Justin was clear and communicative and addressed everything for my car. Overall great experience as always w More

by Jonnymaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 12, 2021 -

Ourisman Lexus of Rockville responded

Jonny - Thank you for taking time to share a great review of our Service Department! We are delighted that you can depend on Justin to keep you driving smoothly and safely. Hope to see you down the road! - Ourisman Lexus of Rockville team

April 11, 2021

Friendly dealership. YK worked patiently and smoothly with me through the whole process! Had the cars ready when I scheduled the test drive and explained all features throughly. More

by CGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oluyinka
Apr 12, 2021 -

Ourisman Lexus of Rockville responded

Thanks for trusting Ourisman Lexus of Rockville with your business. I am glad to hear that our team helped you find the best option!

April 10, 2021

The salesman was very kind and courteous. He exercised a great deal of patience and pay attention to what your need is. Awesome person. Thanks Doug More

by nerisa.murray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
Apr 12, 2021 -

Ourisman Lexus of Rockville responded

Thank you for posting about your experience with our Ourisman Lexus of Rockville team!

April 10, 2021

Mr. Bill Lumwas extremely helpful and knowledgeable in Mr. Bill Lum was extremely helpful and knowledgeable in providing the information we needed to make a decision on our purchase of our new vehicle. We More

by Dingqi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Lum
Apr 12, 2021 -

Ourisman Lexus of Rockville responded

Thank you for leaving Ourisman Lexus of Rockville a review. We're glad to hear that Bill helped you into a new vehicle and we wish you safe travels!

April 09, 2021

Lexus of Rockville has excellent customer service. Kewei and Amal was excellent. I am enjoying my new car. This makes my 3rd car I purchased from Lexus of Rockville. More

by Merritte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kewei
Apr 09, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We appreciate your support and are happy to hear that Kewei and Amal earned your five stars. Congratulations on your new vehicle, and we hope to see you again at Ourisman Lexus of Rockville!

April 09, 2021

I would like to take the time to say how professional and wonderful the service was from Danny when I purchased my new vehicle. T More

by tawana.brown57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 09, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with Danny. Drive safely, and we hope to see you again at Ourisman Lexus of Rockville!

April 09, 2021

I had an incredible buying experience with YK, even received great service after the sale! I would definitely buy their again without hesitation. Thank you! More

by Medxgreg
Recommend Dealer
Yes
Employees Worked With
Oluyinka, Gabriela Ramos
Apr 09, 2021 -

Ourisman Lexus of Rockville responded

It was our pleasure to assist you! Thank you so much for shopping with us at Ourisman Lexus of Rockville and taking time to post a great review. We hope that your new vehicle is treating you well.

April 09, 2021

Seth Hamn is friendly and patiently. First time, I have felt very comfortable when purchasing a car at this dealer with Seth. A special thank to Seth with his help and concerns. More

by Tuyen Le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth G. Hamn
Apr 09, 2021 -

Ourisman Lexus of Rockville responded

Tuyen - Thank you for taking the time to review us! Seth is an excellent member of our team, and it is great to hear that he delivered such a successful experience. Drive safely, and we hope to see you again at Ourisman Lexus of Rockville!

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