Ourisman Lexus of Rockville

Our sales person Danny was very friendly and knowledgeable. Also very patient during all of our questions and concerns. We will recommend Lexus of Rockville to family and friends. knowledgeable. Also very patient during all of our questions and concerns. We will recommend Lexus of Rockville to family and friends. More

Great service for my car.. dealership is always clean and the service staff is professional and courteous.. lounge area allows me to get some work done while I'm there.. the service staff is professional and courteous.. lounge area allows me to get some work done while I'm there.. More

I don’t have 25 words. I was in and out. Very professional. On time. Sean was my provider. He was having lunch when I returned so someone less checked me out. professional. On time. Sean was my provider. He was having lunch when I returned so someone less checked me out. More

Excellent service. Aaron was accommodating And very informative. He explained the service very clearly and also suggested other services that are needed and provided a clear timeline. The place was cle informative. He explained the service very clearly and also suggested other services that are needed and provided a clear timeline. The place was clean, and the waiting area provided go social distancing and was comfortable. More

It was a pleasure to work with Seth and the team at Ourisman Lexus of Rockville. The process was relatively smooth and simple. Seth was very knowledgeable when it came to my choice in models and wanted Ourisman Lexus of Rockville. The process was relatively smooth and simple. Seth was very knowledgeable when it came to my choice in models and wanted to make sure I was pleased with my choice. Overall, my experience has been very good and would recommend to anyone looking for a new Lexus. More

It was great 4.5 stars but not perfect ... there was a car obstructing the exit area . I waited 5 mins in my car to exit ... car obstructing the exit area . I waited 5 mins in my car to exit ... More

Excellent customer service! Shawn answered all my questions about my Lexus and provided honest feedback on when I need to schedule an appointment for future repairs. Ask for Shawn when you go in for questions about my Lexus and provided honest feedback on when I need to schedule an appointment for future repairs. Ask for Shawn when you go in for repairs! More

Outstanding customer service! Very prompt, efficient and attentive. Jimmy was great in letting me know what the status of my repairs were and offering my loaner. I felt as if I was in good hands. attentive. Jimmy was great in letting me know what the status of my repairs were and offering my loaner. I felt as if I was in good hands. More

Lexus of Rockville redefines customer service! They combine modern technology and old fashioned customer care. If I could afford it I would buy another car from them just for the fun it. combine modern technology and old fashioned customer care. If I could afford it I would buy another car from them just for the fun it. More

Always welcomed immediately and given loner vs having to wait. Super clean dealership, pleasant waiting environment and warm service. I was initially told that I had a suspension, strut and shock problem w wait. Super clean dealership, pleasant waiting environment and warm service. I was initially told that I had a suspension, strut and shock problem when I was on travel out of state. Lexus saved me from a wrong diagnosis! More