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Ourisman Lexus of Rockville

Overview Reviews (2,500) Inventory (336)

Ourisman Lexus of Rockville

Name: Ourisman Lexus of Rockville
Address: 15501 Frederick Rd., Rockville, MD, 20855, US
Telephone: (301) 781-6878
Rating: 4.8

4.8

2,500 Reviews

15501 Frederick Rd., Rockville, Maryland 20855

Directions Directions

Sales: (301) 781-6878

Service: (301) 709-7432

Parts: (301) 381-3229

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Ourisman Lexus of Rockville

Rockville, MD

Overview

Reviews

Vehicles

4.8

2,500 Reviews

Call Dealership (301) 781-6878

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15501 Frederick Rd.

Rockville, MD

20855

Directions

4.8

2,500 Reviews

Write a review

View 8 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 8 Awards

Overview Reviews (2,500) Inventory (336)

Contact Ourisman Lexus of Rockville

Sales: (301) 781-6878

Service: (301) 709-7432

Parts: (301) 381-3229

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buying experience customer service professional car service recommend dealer time service department delivery

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Showing 2,500 reviews

June 29, 2021

SERVICE VISIT

Owner of Lexus since 1993 and had not gone anywhere else to service my car. Mr Osborne worked on my LX 470 year 2000 diligently to service my car. Mr Osborne worked on my LX 470 year 2000 diligently More

by juantayler

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ozzie Jones and Ann Kim-Noblejas

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Jun 29, 2021 -

Ourisman Lexus of Rockville responded

Juan - Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Ourisman Lexus of Rockville team. Drive safely in your Lexus LX 470, and enjoy it! We hope to see you back again down the road!

June 28, 2021

SERVICE VISIT

Justin & staff are amazing per usual. Always professional and gets me in and out. and gets me in and out. More

by Reka

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Justin , Gabriela Ramos

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Jun 28, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are thrilled Justin and the Ourisman Lexus of Rockville staff continue to demonstrate our commitment to customer satisfaction. We appreciate your support and hope you have a wonderful day!

June 28, 2021

SERVICE VISIT

Osborne was informative and helpful. Pleasant trip. Car and tires are good. and tires are good. More

by Lyn

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Osbourne

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Jun 28, 2021 -

Ourisman Lexus of Rockville responded

Thank you, Lyn! We are glad to hear that you enjoyed your visit with us at Ourisman Lexus of Rockville and appreciate you mentioning Osborne. Hope to see you next time!

June 28, 2021

SERVICE VISIT

Very good service is very professionalDid not have to wait now for my service thank you very much wait now for my service thank you very much More

by Paula.Sewell

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Shawn, Gabriela Ramos

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Jun 28, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the positive review, Paula! All of us here at Ourisman Lexus of Rockville sincerely appreciate the support and business. Drive safe, and let us know if there's anything else we can do for you down the road!

June 27, 2021

SERVICE VISIT

Employees are professional and courteous. Nelson explained everything to me explained everything to me More

by Lexuslvr

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Nelson

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Jun 27, 2021 -

Lexuslvr responded

Keep up the excellent customer service

Jun 28, 2021 -

Ourisman Lexus of Rockville responded

Thank you for your kind words about Nelson and the team! We hope to see you again at Ourisman Lexus of Rockville.

June 27, 2021

SERVICE VISIT

Great experience and I appreciate the friendly and honest feedback regarding service needs. feedback regarding service needs. More

by Lisa

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gabriela Ramos

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Jun 27, 2021 -

Ourisman Lexus of Rockville responded

Hi Lisa! We pride ourselves on delivering a straightforward and seamless experience for our guests and are thrilled you had a positive service visit with us. Thank you for the feedback and we hope to see you back at Ourisman Lexus of Rockville again next time. Safe travels!

June 26, 2021

SALES VISIT - USED

I was looking for a Mini Cooper for my wife. I searched I was looking for a Mini Cooper for my wife. I searched the internet and went to a few dealerships. I found a Mini that I was interested in on Ouris I was looking for a Mini Cooper for my wife. I searched the internet and went to a few dealerships. I found a Mini that I was interested in on Ourisman website. The sales person was Danny. He's an awesome sales person. I would go to him again for another car. After purchasing the Mini Cooper I took it to a Mini dealership to check it out to make sure everything was fine. There was only one issue. I went back to Ourisman and told Danny the issue that was found. He spoke to the Service manager who said for me to take it back to Mini Cooper service and have them repair it and Ourisman will pay for it. Great service. Everyone at Ourisman were nice and professional. I recommend anyone looking to purchase a vehicle to go to Ourisman and ask for Danny. A sincere sales person. Btw, my wife loves the car. More

by Mrcrandall

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Danny was my sales person., Gabriela Ramos

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Jun 28, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! We are proud that we earned your business here at Ourisman Lexus of Rockville, and we will certainly let Danny and our team know that you appreciate their help. We hope that your wife continues to enjoy her new vehicle!

June 25, 2021

SERVICE VISIT

Very good did not have to wait long to get service More

by Stan.johnson7@verizon.net

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gabriela Ramos

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Jun 27, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the positive feedback and five stars, Stan! It truly means the world to all of us here at Ourisman Lexus of Rockville. Safe travels and come back again soon!

June 24, 2021

SALES VISIT - NEW

This is an excellent dealership with friendly, helpful sales people and an excellent service department. sales people and an excellent service department. More

by Lexus Blue

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Athanasios Tsounis, Gabriela Ramos

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Jun 24, 2021 -

Ourisman Lexus of Rockville responded

Thank you for sharing this excellent feedback about our service and sales teams! We truly appreciate you choosing Ourisman Lexus of Rockville for your auto needs. Have a great day!

June 24, 2021

SERVICE VISIT

Excellent service, accommodating time and transportation to and from dealership, courteous and generous (to this consumer) “specials” to and from dealership, courteous and generous (to this consumer) “specials” More

by Edithgisaacs

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Justin

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Jun 25, 2021 -

Ourisman Lexus of Rockville responded

Edith, thank you for your business and your excellent review! We are thrilled that you are a happy customer here at Ourisman Lexus of Rockville.

Ourisman Lexus of Rockville

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