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Ourisman Lexus of Rockville
Rockville, MD
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Very good; but would have appreciated more active Very good; but would have appreciated more active listening on the part of Jesse to minimize the time at the dealership. Took almost 5 hours. Very good; but would have appreciated more active listening on the part of Jesse to minimize the time at the dealership. Took almost 5 hours. More
Tim, was very professional courteous and attentive. I have and would recommend him to anyone in the market for a Lexus! There were many times I had questions and he was there very responsive in answerin have and would recommend him to anyone in the market for a Lexus! There were many times I had questions and he was there very responsive in answering all the questions that I had. Thank you! More
Arron- who is our assistant service managerat the dealership is great!!! Very polite and a great interface with the actual mechanic to be sure that our car gets the proper attention dealership is great!!! Very polite and a great interface with the actual mechanic to be sure that our car gets the proper attention More
Jimmy made sure everything was taken care of, and as always, he and all associates I have met, are friendly and knowledgeable, hence I ONLY take my Lexus to the Lexus service. It’s always a comfortable always, he and all associates I have met, are friendly and knowledgeable, hence I ONLY take my Lexus to the Lexus service. It’s always a comfortable place to wait while my car is serviced. More
Doug Quander is the best! 2nd purchase from him and will always come back to Rockville. The staff is always friendly and service is exceptional. always come back to Rockville. The staff is always friendly and service is exceptional. More
Loyal customer here for many decades. I have leases or bought 4 different cars here. Very professional without being stodgy. Will return for next car. bought 4 different cars here. Very professional without being stodgy. Will return for next car. More
I have dealt with Seth Hamm for over 10 years as my Lexus auto salesman. He has been honest, fair and informative on all of my leases for my Lexus’s. The service department is efficient and trustworthy. auto salesman. He has been honest, fair and informative on all of my leases for my Lexus’s. The service department is efficient and trustworthy. I will continue to deal with Lexus of Rockville, Md. as long as I am driving. Robert H. Plante More
This dealership did an excellent job with customer relations. Seth was super knowledgeable and most easy to work with! He really aimed to go above and beyond to work with me. Willie Savage was supe relations. Seth was super knowledgeable and most easy to work with! He really aimed to go above and beyond to work with me. Willie Savage was super nice as well! More
A world-class experience! Gabriela Ramos is amazing, excellent communication, friendly, professional, and went the extra mile. There was no pressure, and the process was smooth and efficient from start excellent communication, friendly, professional, and went the extra mile. There was no pressure, and the process was smooth and efficient from start to finish. By far the best experience I've ever had purchasing a vehicle. I strongly recommend this dealership. Thanks to all who took part in my experience. More