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Ourisman Lexus of Rockville
Rockville, MD
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Outstanding customer-focused service! Walked me through my options in great detail and with clarity. Impressive communication and follow-up; response time was rapid and information accurate. Would easily r my options in great detail and with clarity. Impressive communication and follow-up; response time was rapid and information accurate. Would easily recommend this dealership to friends and family. More
Service is good and they usually do a great job cleaning the car during an oil change. But there are some inconsistencies like last time they didn't vacuum and I was really counting on that. the car during an oil change. But there are some inconsistencies like last time they didn't vacuum and I was really counting on that. More
Once again, smooth contactless service. No going to dealership— pick up on time, immediate call and updates and then return of car to my house!!!! What is not to like??? dealership— pick up on time, immediate call and updates and then return of car to my house!!!! What is not to like??? More
Really enjoyed working with this dealership. Staff is friendly, and the job they do is top notch. Will continue to come back for service as well as future Lexus purchases. friendly, and the job they do is top notch. Will continue to come back for service as well as future Lexus purchases. More
Great customer service!!! I received a call from service department to schedule an appointment, and a reminder call. Fast, easy, no stress experience. That’s what you expect from Lexus. department to schedule an appointment, and a reminder call. Fast, easy, no stress experience. That’s what you expect from Lexus. More