Ourisman Lexus of Rockville

My experience with Ourisman Lexus of Rockville was outstanding!! Aaron Gutierrez provided exceptional customer service. He was very courteous and professional and kept me informed every step of the wa outstanding!! Aaron Gutierrez provided exceptional customer service. He was very courteous and professional and kept me informed every step of the way with my vehicle service needs. More

We traveled from Philadelphia to Rockvile and Roseann had everything done and car was ready for us to take. Dealing with Roseann on the phone was seamless and friendly. Roseanne knew her product amd answered everything done and car was ready for us to take. Dealing with Roseann on the phone was seamless and friendly. Roseanne knew her product amd answered each question we had. When we arrived at tje dealership Roaseann immediately introduced herself and was very professional and friendly More

Service was prompt, efficient and thorough. Cost of service was reasonable and fair with no pressure to upsell additional service. I will return for scheduled service service was reasonable and fair with no pressure to upsell additional service. I will return for scheduled service More

Outstanding group of people! Always excellent!The Outstanding group of people! Always excellent! The process was seamless from everyone. Please continue the great customer service you all provide. I Outstanding group of people! Always excellent! The process was seamless from everyone. Please continue the great customer service you all provide. I love my car! More

Jimmy Baker as always was very knowledgeable and was able to answer my questions which lead to outstanding service. I will be a return customer. to answer my questions which lead to outstanding service. I will be a return customer. More

Mike was exceptionally efficient and polite. Great service. Car was ready before time he quoted. Awesome! Appreciated the spacing in the lounge. Thank you much! service. Car was ready before time he quoted. Awesome! Appreciated the spacing in the lounge. Thank you much! More

Joseph from Ourisman Lexus of Rockville was absolutely amazing!!! 🏆 He provided outstanding customer service and was very knowledgeable about the vehicle that I purchased. He made the buying process simp amazing!!! 🏆 He provided outstanding customer service and was very knowledgeable about the vehicle that I purchased. He made the buying process simple. Joseph provided me with all of the information regarding the vehicle and then gave me the space that was needed to make the appropriate decision. Joseph also took the time to follow up after I purchased the vehicle to inquire on how I was enjoying the vehicle and thanked me again for purchasing my vehicle from Ourisman Lexus of Rockville. I am truly pleased with my experience at Ourisman Lexus of Rockville.🎖 Caretha Jennings More

My experience with Lexus Rockville has been always very positive. Jimmy Baker in the service department is the best, very professional and knowledgeable. I have been going to that location for 11 years. T positive. Jimmy Baker in the service department is the best, very professional and knowledgeable. I have been going to that location for 11 years. Tim Wood in the sales department is also excellent. I highly recommend them both. More

I’ve had an unexplainable situation. Where during the course of an evening, I hadn’t touched the key fob in many hours, but all the windows and skylight opened on their own. This happened recently as wel course of an evening, I hadn’t touched the key fob in many hours, but all the windows and skylight opened on their own. This happened recently as well as once or twice before. It was checked out during my last visit but nothing was found More

Great service from Ourisman Lexus in Rockville. Serviceman Osbourne is highly recommended. They offer to drop off the car to Ashburn Virginia. Thank you again! Serviceman Osbourne is highly recommended. They offer to drop off the car to Ashburn Virginia. Thank you again! More