Ourisman Lexus of Rockville
Rockville, MD
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Service rep was most attentive and professional. Mike was concerned about me (disabled vet) as much as he was about my Lexus. He could teach a class. concerned about me (disabled vet) as much as he was about my Lexus. He could teach a class. More
I appreciated the professionalism and expertise that I received from Oursiman Lexus’ Aaron G. The cost estimate for my car’s tire replacement work was reasonable. received from Oursiman Lexus’ Aaron G. The cost estimate for my car’s tire replacement work was reasonable. More
I purchased my Lexus NX 300 at Ourisman Lexus and recently had service recall work done there. As with all my service experiences there, the staff was friendly and professional. The work was done in recently had service recall work done there. As with all my service experiences there, the staff was friendly and professional. The work was done in a capable manner and on time.Car was returned washed and with a full tank! Nothing but positive things to say about my experience with Ourisman Lexus of Rockville.. More
Jimmy at Lexus of Rockville is consistently fabulous and without question, the reason I choose to have my vehicle serviced at this dealership. Jimmy is knowledgeable and I trust his advice and judgment. Ove without question, the reason I choose to have my vehicle serviced at this dealership. Jimmy is knowledgeable and I trust his advice and judgment. Overall the service department is excellent yet Jimmy stands out as exceptional. Would highly recommend this dealership for service. More
Staff was very friendly and helpful. Yaw listened to my needs and questions regarding my new purchase and trade in. Also the financial agent Mr. Garcia was very knowledgeable and helpful. needs and questions regarding my new purchase and trade in. Also the financial agent Mr. Garcia was very knowledgeable and helpful. More
Searched till they finally found the car I wanted.Wasn’t Searched till they finally found the car I wanted. Wasn’t easy. Also negotiated trade in value. Car market in challenging times. Thanks to YK Searched till they finally found the car I wanted. Wasn’t easy. Also negotiated trade in value. Car market in challenging times. Thanks to YK More
Deal was executed exactly like the marketing offer customized for my 2015 LX 570 trade in. Josh went the extra mile to locate a GX 460 with the right color and options and didn't try to box me in with customized for my 2015 LX 570 trade in. Josh went the extra mile to locate a GX 460 with the right color and options and didn't try to box me in with inventory on site. More
Lexus of Rockville is dedicated to excellence as evidenced by the tremendous service given me by Seth Hamm. Mr. Hamm brought my new Lexus to where I was located near Frederick, Maryland and, for a 2 evidenced by the tremendous service given me by Seth Hamm. Mr. Hamm brought my new Lexus to where I was located near Frederick, Maryland and, for a 2nd time, went over details/features in my new Lexus; and we did the final paperwork and signing of documents. Seth is a very friendly, knowledgeable and efficient sales representative! Thank you! More
Very helpful staff. Prompt service. Fair pricing. No issues at all. Great customer experience! I will come back again for my car maintenance and trust them with my car issues at all. Great customer experience! I will come back again for my car maintenance and trust them with my car More
Very smooth transaction, friendly sale representative, price is so so because i purchased the car at fair value, but service is great, Anthanasios was very nice price is so so because i purchased the car at fair value, but service is great, Anthanasios was very nice More