Ourisman Lexus of Rockville
Rockville, MD
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Pei Pei and the Lexus dealership in Rockville provided very good service and settled down our lLexus purchase very efficiently. Also Pei Pei is very good to follow up what we need. very good service and settled down our lLexus purchase very efficiently. Also Pei Pei is very good to follow up what we need. More
The entire staff were friendly and attentive. Our salesperson was excellent and great to work with. Really a pleasure. The financial person make the purchase seamless and not stressful. salesperson was excellent and great to work with. Really a pleasure. The financial person make the purchase seamless and not stressful. More
Bought an L Certified RX 350L. Yaw, the sales consultant, was really helpful to making sure we were satisfied with the purchase. However, speaking to the rude and arrogant business manager almost made us go was really helpful to making sure we were satisfied with the purchase. However, speaking to the rude and arrogant business manager almost made us go get the same vehicle from Lexus Alexandria. More
I had a great experience with the service department. I had my oil changed. The technician informed me of additional services that he recommended taking care of. He was not pushy and left the decision to m had my oil changed. The technician informed me of additional services that he recommended taking care of. He was not pushy and left the decision to me. We will return. More
There are only 4 businesses left that give any customer service: The Dutch market Nordstrom K mart ( helpful greeter) And Lexus And Kmart will soon be gone Which will leave Rockville Lexus only on service: The Dutch market Nordstrom K mart ( helpful greeter) And Lexus And Kmart will soon be gone Which will leave Rockville Lexus only one of 3 Congratulations !!0 More
Excellent service. Very responsive, friendly, and thorough. Mike answered all my questions and was timely in giving me updates. I have been going here for years and with many cars and they are always thorough. Mike answered all my questions and was timely in giving me updates. I have been going here for years and with many cars and they are always great. More
The dealership is organized, efficient and the facility is clean. The staffs are friendly, knowledgeable, and efficient. In addition, they gave my car a nice exterior and interior cleaning which made my da is clean. The staffs are friendly, knowledgeable, and efficient. In addition, they gave my car a nice exterior and interior cleaning which made my day even better. More
Ozzie was terrific. He was courteous, he kept us totally informed as the process proceeded ! Next time we come in for service we will only request Ozzie. Dr. Alan Brugg informed as the process proceeded ! Next time we come in for service we will only request Ozzie. Dr. Alan Brugg More
Excellent and attentive service! Lexus of Rockville has shown good service and delivery of great work product over the years. It is worth considering this shop for Lexus car repairs. shown good service and delivery of great work product over the years. It is worth considering this shop for Lexus car repairs. More
Had a wonderful experience with Pierr in the service department. He was honest with me about what repairs I needed and he went above and beyond to contact my warranty service and to make sure they cover department. He was honest with me about what repairs I needed and he went above and beyond to contact my warranty service and to make sure they covered what they were supposed to cover. Thank you Pierr! More