Ourisman Lexus of Rockville
Rockville, MD
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Seth Hamm is amazing! We have bought many Lexus cars from him. This is my 4th. My family loves Lexus and this dealership. My husband has had many over the years. Love my new RX350. Thanks, Seth. You made it him. This is my 4th. My family loves Lexus and this dealership. My husband has had many over the years. Love my new RX350. Thanks, Seth. You made it a great experience again. More
Dealing with Lexus Service center is a breeze, absolutely everyone is super friendly, courteous, genuinely willing to help and listen. Thank you so much guys! everyone is super friendly, courteous, genuinely willing to help and listen. Thank you so much guys! More
Excellent service! Really friendly and attentive. Plenty of people working and took my car right away. Making an appointment was easy. Drop off and pick up ran really well. of people working and took my car right away. Making an appointment was easy. Drop off and pick up ran really well. More
Attentive, keep you posted in the progress of the service, and making sure you are completely satisfied. Excellent quality service. Nice complimentary valet service given. service, and making sure you are completely satisfied. Excellent quality service. Nice complimentary valet service given. More
I scheduled a pickup and return of my vehicle for service. A few days before the scheduled date, I called to confirm but the service department had me dropping off my vehicle. That error was immediat service. A few days before the scheduled date, I called to confirm but the service department had me dropping off my vehicle. That error was immediately corrected and from them on everything went smoothly. My service advisor was courteous, knowledgeable and easy to deal with. He had the car delivered to me at the time I requested. More
I researched the area for the best deal and Oursman was the winner. I love my Lexus and appreciated the over the phone training I received on all the gadgets. I can now enjoy all the bells and whistles. the winner. I love my Lexus and appreciated the over the phone training I received on all the gadgets. I can now enjoy all the bells and whistles. Thanks for a beautiful crossover that rides like a dream. More
We just bought a Lexus (our sixth) LS500 from Seth Hamm The attention and service that we have received over many years has been simply outstanding. Seth is very knowledgeable and explains features quite The attention and service that we have received over many years has been simply outstanding. Seth is very knowledgeable and explains features quite effectively and thoroughly. He has always followed through and delivered on his commitments.. More
Service at Lexus always great. Mike J was very helpful. We are new to the area so we were happy to get the same professional and efficient service we have come to expect from Lexus. We are new to the area so we were happy to get the same professional and efficient service we have come to expect from Lexus. More
Jimmy provided excellent customer service to me when I got my car serviced last week. He explained everything to me fully, listened, and reminded me about the workstations so I could work comfortably on m got my car serviced last week. He explained everything to me fully, listened, and reminded me about the workstations so I could work comfortably on my laptop while I waited. The on line appointment feature was convenient also. Thanks, Jimmy! More