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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,386 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,386 reviews

May 26, 2021

It was a good experience, people were so nice and helped me to find out what was good for me at the time to finance my dreamed car. More

by Aracely Sandoval
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
May 26, 2021 -

Ourisman Lexus of Rockville responded

Aracely, we appreciate the kind words and positive rating! We're so happy to hear the Ourisman Lexus of Rockville team was able to help you into your dream car, and we hope it exceeds your expectations. Thank you for doing business with us and safe travels!

May 25, 2021

Seth Hamm is amazing! We have bought many Lexus cars from him. This is my 4th. My family loves Lexus and this dealership. My husband has had many over the years. Love my new RX350. Thanks, Seth. You made it More

by Bowen9651
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm, Gabriela Ramos
May 25, 2021 -

Ourisman Lexus of Rockville responded

Your business means a lot to us, and we appreciate you taking the time to leave your great review. Thank you for your continued support of Ourisman Lexus of Rockville and for your recommendation of Seth! We are thrilled he was able to get you into a car you love. Congratulations on your new Lexus RX 350! Drive safe and enjoy the ride!

May 25, 2021

Dealing with Lexus Service center is a breeze, absolutely everyone is super friendly, courteous, genuinely willing to help and listen. Thank you so much guys! More

by ET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 25, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back next time!

May 25, 2021

Excellent service! Really friendly and attentive. Plenty of people working and took my car right away. Making an appointment was easy. Drop off and pick up ran really well. More

by Cdiamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
May 25, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Ourisman Lexus of Rockville, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 25, 2021

Attentive, keep you posted in the progress of the service, and making sure you are completely satisfied. Excellent quality service. Nice complimentary valet service given. More

by LF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
May 25, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Ourisman Lexus of Rockville, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 25, 2021

I scheduled a pickup and return of my vehicle for service. A few days before the scheduled date, I called to confirm but the service department had me dropping off my vehicle. That error was immediat More

by RicardoHa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jankowitz
May 25, 2021 -

Ourisman Lexus of Rockville responded

Ricardo, thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Ourisman Lexus of Rockville, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 25, 2021

I researched the area for the best deal and Oursman was the winner. I love my Lexus and appreciated the over the phone training I received on all the gadgets. I can now enjoy all the bells and whistles. More

by lstanton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roseanne Baggett, Gabriela Ramos
May 26, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Ourisman Lexus of Rockville, and we will certainly pass along your kind words. We hope that you continue to enjoy your new ride!

May 25, 2021

We just bought a Lexus (our sixth) LS500 from Seth Hamm The attention and service that we have received over many years has been simply outstanding. Seth is very knowledgeable and explains features quite More

by CarlosM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm
May 25, 2021 -

Ourisman Lexus of Rockville responded

Carlos - We appreciate the great feedback! Hearing that you had such a successful experience working with Seth and the team made our day. Drive safely in your new Lexus LS 500, and we hope to see you back at Ourisman Lexus of Rockville down the road!

May 25, 2021

Service at Lexus always great. Mike J was very helpful. We are new to the area so we were happy to get the same professional and efficient service we have come to expect from Lexus. More

by suze54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike J., Gabriela Ramos
May 26, 2021 -

Ourisman Lexus of Rockville responded

Thanks for the review of Ourisman Lexus of Rockville! We're happy to hear that Mike, and the rest of our team always impress you!

May 23, 2021

Jimmy provided excellent customer service to me when I got my car serviced last week. He explained everything to me fully, listened, and reminded me about the workstations so I could work comfortably on m More

by Jbacquie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy in Service Lexus Rockville
May 24, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Ourisman Lexus of Rockville, and we will certainly let Jimmy know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

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