Ourisman Lexus of Rockville
Rockville, MD
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EXCELLENT AND EFFICIENT SERVICE. THE PICKUP AND DROPOFF WAS EASY AND SERVICE TECH’S GUIDANCE WAS GREAT. WILL CONTINUE TO USE IN THE FUTURE FOR MY SERVICE WAS EASY AND SERVICE TECH’S GUIDANCE WAS GREAT. WILL CONTINUE TO USE IN THE FUTURE FOR MY SERVICE More
Justin was my advisor. Excellent people skills. Justin was very pleasant and kept me informed while I waited. Looking forward to my 25,000 miles service with Justin being my advisor. was very pleasant and kept me informed while I waited. Looking forward to my 25,000 miles service with Justin being my advisor. More
Outstanding service, as always. Shawn Solan went above and beyond to make sure my ISF was properly taken care of. I have frequented many luxury dealerships over the years and the experience that Shawn fac and beyond to make sure my ISF was properly taken care of. I have frequented many luxury dealerships over the years and the experience that Shawn facilitates is by far the best! Thank you. More
The employees at Lexus of Rockville are very courteous and professional. I always have a quality, pleasant experience when I come for service. Keep up the good work. and professional. I always have a quality, pleasant experience when I come for service. Keep up the good work. More
In my eight years with this dealership, my service / maintenance visits are always a pleasure. All who I interact with are always courteous and professional. maintenance visits are always a pleasure. All who I interact with are always courteous and professional. More
The car advertised on the Internet was exactly as shown in person. My salesperson, Rosanne, was very responsive and helpful in providing answers and accurate information to all my questions and truly had in person. My salesperson, Rosanne, was very responsive and helpful in providing answers and accurate information to all my questions and truly had the car prepped and ready before I arrived. She made the purchase very easy and even followed up the next day to see if I had any issues or concerns about the car. All in all, a very relaxed purchase experience. More
Ourisman of Rockville performed nice work and did the work within the estimated time. The car was also washed and cleaned. The price for rotating the tires and changing the windshield wipers was a bit work within the estimated time. The car was also washed and cleaned. The price for rotating the tires and changing the windshield wipers was a bit high. More
Perhaps the best Lexus dealership in DMV. Esteban and Thanasis made our purchase of new GX 460 a breeze! Despite that we have Pohanka Lexus of Chantilly much closer to our home, the quality of Service th Thanasis made our purchase of new GX 460 a breeze! Despite that we have Pohanka Lexus of Chantilly much closer to our home, the quality of Service that Lexus’s of Rockville provided is worth driving extra 20 miles Thank you! More
Very satisfied with the experience. Car picked up on time, work done efficiently and car returned same day. The technician that I dealt with was responsive and thorough. time, work done efficiently and car returned same day. The technician that I dealt with was responsive and thorough. More