Ourisman Lexus of Rockville

I have dealt with Seth Hamm for over 10 years as my Lexus auto salesman. He has been honest, fair and informative on all of my leases for my Lexus’s. The service department is efficient and trustworthy. auto salesman. He has been honest, fair and informative on all of my leases for my Lexus’s. The service department is efficient and trustworthy. I will continue to deal with Lexus of Rockville, Md. as long as I am driving. Robert H. Plante More

This dealership did an excellent job with customer relations. Seth was super knowledgeable and most easy to work with! He really aimed to go above and beyond to work with me. Willie Savage was supe relations. Seth was super knowledgeable and most easy to work with! He really aimed to go above and beyond to work with me. Willie Savage was super nice as well! More

A world-class experience! Gabriela Ramos is amazing, excellent communication, friendly, professional, and went the extra mile. There was no pressure, and the process was smooth and efficient from start excellent communication, friendly, professional, and went the extra mile. There was no pressure, and the process was smooth and efficient from start to finish. By far the best experience I've ever had purchasing a vehicle. I strongly recommend this dealership. Thanks to all who took part in my experience. More

Jim Baker always does a fabulous job on my 206 IS Lexus 250 for me. I would definitely recommend him. Thank you very much. Robert Harrison. 250 for me. I would definitely recommend him. Thank you very much. Robert Harrison. More

Jimmy was great and I without hesitation would return to Ourisman Lexus for future service needs! He was communicative and offered insight into the management of future service needs. A++ Service! Ourisman Lexus for future service needs! He was communicative and offered insight into the management of future service needs. A++ Service! More

From scheduling to reception when I arrived to explanation and provision of services and ultimately final payment, the process was painless. Justin was helpful throughout. explanation and provision of services and ultimately final payment, the process was painless. Justin was helpful throughout. More

Conveniently located , friendly service in a timely manner, not insisting on a specific repair .The charge for a routine (35000) service was fair.Will see you in six months from now manner, not insisting on a specific repair .The charge for a routine (35000) service was fair.Will see you in six months from now More

Doug Quander & Jesse Drost are very courteous, professional, and knowledgeable. They always make sure my purchase experience is seamless, pleasant, and efficient. They are always available to resp professional, and knowledgeable. They always make sure my purchase experience is seamless, pleasant, and efficient. They are always available to respond to any questions and provide assistance. Lexus of Rockville offers the best customer experience... Thank you! AW More

Job well done in a timely fashion. Did oil change on my Lexus IS250. I will definitely come back . Very friendly. Keep up the good work Lexus IS250. I will definitely come back . Very friendly. Keep up the good work More

Ourisman had very friendly associates in their service department. The waiting area was clean, well stocked with beverages and since the service on my vehicle was going to be several hours, I was offered department. The waiting area was clean, well stocked with beverages and since the service on my vehicle was going to be several hours, I was offered a loaner by my associate Mr. Shawn Solan. The loaner was great and by the time I returned the car to the dealership, my vehicle was almost ready. Shawn, who had to leave early that day, even called to check in with me after he was off duty to make sure everything was good. Great customer service! This is the second time I have used Oursiman Lexus of Rockville for service and had great experiences both times. More