Ourisman Lexus of Rockville

Once again, smooth contactless service. No going to dealership— pick up on time, immediate call and updates and then return of car to my house!!!! What is not to like??? dealership— pick up on time, immediate call and updates and then return of car to my house!!!! What is not to like??? More

Really enjoyed working with this dealership. Staff is friendly, and the job they do is top notch. Will continue to come back for service as well as future Lexus purchases. friendly, and the job they do is top notch. Will continue to come back for service as well as future Lexus purchases. More

Great customer service!!! I received a call from service department to schedule an appointment, and a reminder call. Fast, easy, no stress experience. That’s what you expect from Lexus. department to schedule an appointment, and a reminder call. Fast, easy, no stress experience. That’s what you expect from Lexus. More

Very good; but would have appreciated more active Very good; but would have appreciated more active listening on the part of Jesse to minimize the time at the dealership. Took almost 5 hours. Very good; but would have appreciated more active listening on the part of Jesse to minimize the time at the dealership. Took almost 5 hours. More

Tim, was very professional courteous and attentive. I have and would recommend him to anyone in the market for a Lexus! There were many times I had questions and he was there very responsive in answerin have and would recommend him to anyone in the market for a Lexus! There were many times I had questions and he was there very responsive in answering all the questions that I had. Thank you! More

Arron- who is our assistant service managerat the dealership is great!!! Very polite and a great interface with the actual mechanic to be sure that our car gets the proper attention dealership is great!!! Very polite and a great interface with the actual mechanic to be sure that our car gets the proper attention More

Jimmy made sure everything was taken care of, and as always, he and all associates I have met, are friendly and knowledgeable, hence I ONLY take my Lexus to the Lexus service. It’s always a comfortable always, he and all associates I have met, are friendly and knowledgeable, hence I ONLY take my Lexus to the Lexus service. It’s always a comfortable place to wait while my car is serviced. More

I had an wonderful experience, know pressure in buying my Lexus NX 300 2021, I just tested it, nice ride I was sold. Tawanna ,Thanks. Lexus NX 300 2021, I just tested it, nice ride I was sold. Tawanna ,Thanks. More

Doug Quander is the best! 2nd purchase from him and will always come back to Rockville. The staff is always friendly and service is exceptional. always come back to Rockville. The staff is always friendly and service is exceptional. More

Loyal customer here for many decades. I have leases or bought 4 different cars here. Very professional without being stodgy. Will return for next car. bought 4 different cars here. Very professional without being stodgy. Will return for next car. More