Ourisman Lexus of Rockville
Rockville, MD
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Athanasios is the best sales person I ever deal with. His level of professionalism, knowledge and customer service stands out above average. I felt comfortable purchasing a vehicle from the dealer with the level of professionalism, knowledge and customer service stands out above average. I felt comfortable purchasing a vehicle from the dealer with the amount of information provided by Mr. Athanasios. More
Service Advisors always try to let you know any costs up front and save you money when they can. They always look for ways to save with preventative maintenance and the customer service is always excellent front and save you money when they can. They always look for ways to save with preventative maintenance and the customer service is always excellent no matter how old or new your Lexus is! More
Outstanding customer-focused service! Walked me through my options in great detail and with clarity. Impressive communication and follow-up; response time was rapid and information accurate. Would easily r my options in great detail and with clarity. Impressive communication and follow-up; response time was rapid and information accurate. Would easily recommend this dealership to friends and family. More
Service is good and they usually do a great job cleaning the car during an oil change. But there are some inconsistencies like last time they didn't vacuum and I was really counting on that. the car during an oil change. But there are some inconsistencies like last time they didn't vacuum and I was really counting on that. More
Once again, smooth contactless service. No going to dealership— pick up on time, immediate call and updates and then return of car to my house!!!! What is not to like??? dealership— pick up on time, immediate call and updates and then return of car to my house!!!! What is not to like??? More