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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,385 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,385 reviews

July 10, 2021

This dealership is by far the greatest I have ever dealt with. Seth Hamm is the most professional, knowledgeable and helpful salesman I have ever met. He is a real credit to your dealership staff. You are e More

by tonyvlahakis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm
Jul 11, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the glowing review, Tony! We'll be sure to pass your compliments along to Seth for his great work. Come back soon! - the Ourisman Lexus of Rockville team

July 10, 2021

Very happy with the services. They are alway take care of what I need. I will recommend all my friends to purchase Lexus. I just love it. More

by andylphsu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Jul 15, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! We are proud that we earned your recommendation here at Ourisman Lexus of Rockville, and we look forward to your next visit!

July 10, 2021

Detail was off the chart. Seth was amazing! Great job making me happy for years to come. Thank you for a beautiful car and experience. More

by wchughtai75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm
Jul 12, 2021 -

Ourisman Lexus of Rockville responded

This review made our day! Thank you for trusting Seth and the Ourisman Lexus of Rockville team with your recent vehicle purchase - we hope it provides many safe and happy miles! Come back again next time!

July 10, 2021

Joseph was a great salesman he is friendly and answered all my questions. After i purchased my car he called me after a week and checked in with me and see how was i was doing and making sure i was happy w More

by Mcmacol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe or Joseph York
Jul 12, 2021 -

Ourisman Lexus of Rockville responded

We appreciate you taking the time to leave us your five stars! Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly give Joseph your thanks for a job well done. We are glad he could send you home in a car that is right for you. Have a great day! - Ourisman Lexus of Rockville

July 10, 2021

Excellent job and service! They called me and kept me abreast concerning a maintenance on my suv. Received my go 460 in excellent condition! Thanks More

by Lexusgx460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy and Jason
Jul 12, 2021 -

Ourisman Lexus of Rockville responded

Your review fills us with pride. We are so happy to hear we could accommodate you and your Lexus GX 460. It means a lot that our service stood out to you and we hope to see you back at Ourisman Lexus of Rockville again next time!

July 09, 2021

I got my car service on Wednesday, July 7th and Justin provided excellent customer service. I would definitely recommend using him again. Thank you Justin! More

by Merritte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Jul 09, 2021 -

Ourisman Lexus of Rockville responded

Merritte - Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with Justin and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

July 09, 2021

Great service regular maintenance was completed on 1 hour. I was promptly notified the time it was completed. Staff explained was ‘‘twas done and what problems can be expected in future More

by arima_expo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Jul 09, 2021 -

Ourisman Lexus of Rockville responded

This sounds exactly like the smooth and seamless service experience we strive to deliver. Thank you for choosing Ourisman Lexus of Rockville, and come back again next time!

July 09, 2021

Awesome staff, Mike was super helpful and answered all my questions. I take my car here for service every five thousand miles and wouldn’t take my car anywhere else More

by dylanvanmeers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Gabriela Ramos
Jul 09, 2021 -

Ourisman Lexus of Rockville responded

Thanks for the stellar feedback, Dylan! We're glad to hear that Mike was such a help during your recent visit, and we look forward to working with you again down the road! Until then, safe travels! - the Ourisman Lexus of Rockville team

July 08, 2021

I have always been satisfied with the service that I receive. I make sure that I stay consistent with my service team which allows me to bold with the people who provide my service. More

by Deltared1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker
Jul 08, 2021 -

Ourisman Lexus of Rockville responded

We are delighted to have earned your continued business and your kind feedback! Thank you for choosing Ourisman Lexus of Rockville, we look forward to welcoming you back next time. Drive safely!

July 07, 2021

Customer Service is excellent, hospitality cleanliness friendly family oriented employees are knowledgeable reasonable prices for the vehicle you choices have an excellent product and most of all the loca More

by estamr17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Jul 07, 2021 -

Ourisman Lexus of Rockville responded

This feedback is music to our ears! Thank you for choosing Ourisman Lexus of Rockville and for sharing your experience. Safe travels in your new car!

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