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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,545 Reviews
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,545 reviews

September 27, 2021

As always, appreciative Services provided by Justin Ourisman Lexus of Rockville. Which is why drive the distance as opposed to a location in proximity! More

by Parkdc620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
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Sep 27, 2021 -

Ourisman Lexus of Rockville responded

We're glad to hear it! Thank you for the great review and for taking your service needs to the Ourisman Lexus of Rockville team. Safe travels and have a great day!

September 26, 2021

They check my vehicle and gave me an estimate of the kind of repairs needed. Also, the service centre is closed to where I l More

by baldinayuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osborne
Report | Print
Sep 26, 2021 -

Ourisman Lexus of Rockville responded

Our team is always happy to perform a diagnostic check and provide you with an estimate for the service you require. We're grateful that you brought your automotive business to Ourisman Lexus of Rockville and hope we can continue to service your vehicle in the future!

September 26, 2021

Always pleasant and helpful. Work is done well and quickly. Service people like Jimmy very responsive. More

by Amsplete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Baker, Gabriela Ramos
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Sep 26, 2021 -

Amsplete responded

They have serviced my car very well.

Sep 26, 2021 -

Ourisman Lexus of Rockville responded

We're glad to hear we haven't let you down! Thank you for servicing your vehicle here at Ourisman Lexus of Rockville - we hope to see you again next time!

September 25, 2021

Seth Hamm provided excellent service and listened to my needs during my car search! He was exceptional and made my car buying process seamless! More

by j.nottidge10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm
Report | Print
Sep 26, 2021 -

Ourisman Lexus of Rockville responded

We love hearing that our team members are providing such exceptional care. Thank you for the great review, from the whole Ourisman Lexus of Rockville team!

September 25, 2021

Joshua was very helpful and honest. Knew what he was talking about regarding my questions More

by Robhcpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josua
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Sep 26, 2021 -

Ourisman Lexus of Rockville responded

Thanks for sharing, Rob - we'll be sure to pass the kudos along! Take care, from all of us at Ourisman Lexus of Rockville!

September 25, 2021

Oluyinka from Ourisman Lexus of Rockville was outstanding. Courteous, well informed, helpful, patient, an overall great experience. In the end, we bought the vehicle because of YK! More

by agarrastazu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oluyinka
Report | Print
Sep 26, 2021 -

Ourisman Lexus of Rockville responded

We're so grateful that we could earn your business! Thank you for the review - and drive safely in your new car! - the Ourisman Lexus of Rockville team

September 25, 2021

I brought my leased car in for a 25000 service and was helped by my service advisor Jimmie Baker ! He was honest, clear, and listened to my concerns ! More

by audstarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Baker
Report | Print
Sep 25, 2021 -

audstarr responded

I already wrote a review

Sep 27, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share! We're so glad to hear that you had a great experience servicing your car with us - and we wish you many safe travels till the next time! Take care. - the Ourisman Lexus of Rockville team

September 24, 2021

I got my RX350 from Lexus of Rockville last week. I was anxious but my sale person Pie Pie made me feel very comfortable. Thank You Amal for being patient and so great at what you are doing. Customer servi More

by jesse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai
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Sep 24, 2021 -

Ourisman Lexus of Rockville responded

Providing our guests with outstanding customer service will always be a top priority at Ourisman Lexus of Rockville! We're happy to hear that our team did all they could to make you feel comfortable and confident in your purchase. Thank you for recommending our dealership to friends and family and happy driving, Jesse!

September 24, 2021

Advisor Andres went extra miles to repair my vehicle patiently working with my 3rd party warranty. Car drives like new. Thanks Andres!! More

by RK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
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Sep 24, 2021 -

Ourisman Lexus of Rockville responded

We deeply appreciate your fantastic review! It is always great to see that Andres is going above and beyond to create great experiences for our valued guests. Thanks for supporting Ourisman Lexus of Rockville and we will see you next time!

September 23, 2021

Great service, great people, timely and very helpful. Been a Lexus customer for a long time and Lexus of Rockville has always been the best! More

by Jclee698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Sep 23, 2021 -

Ourisman Lexus of Rockville responded

Thanks so much for the excellent review of Ourisman Lexus of Rockville! We're pleased to hear that our team has always taken great care of you.

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