Ourisman Lexus of Rockville

The home pick-up was really convenient. And there were no surprise repairs or additional charges. surprise repairs or additional charges. More

Outstanding customer-focused service! Walked me through my options in great detail and with clarity. Impressive communication and follow-up; response time was rapid and information accurate. Would easily r my options in great detail and with clarity. Impressive communication and follow-up; response time was rapid and information accurate. Would easily recommend this dealership to friends and family. More

Kewei provided great service. If you ever decide to buy a Lexus from Lexus of Rockville, ask for Kewei. He is kind, professional, and knowledgeable. Lexus from Lexus of Rockville, ask for Kewei. He is kind, professional, and knowledgeable. More

We worked with Tim and he worked out a deal that we could afford. We love our Lexus. Best SUV we've ever had. I would work with him anytime. afford. We love our Lexus. Best SUV we've ever had. I would work with him anytime. More

Service is good and they usually do a great job cleaning the car during an oil change. But there are some inconsistencies like last time they didn't vacuum and I was really counting on that. the car during an oil change. But there are some inconsistencies like last time they didn't vacuum and I was really counting on that. More

Once again, smooth contactless service. No going to dealership— pick up on time, immediate call and updates and then return of car to my house!!!! What is not to like??? dealership— pick up on time, immediate call and updates and then return of car to my house!!!! What is not to like??? More

Really enjoyed working with this dealership. Staff is friendly, and the job they do is top notch. Will continue to come back for service as well as future Lexus purchases. friendly, and the job they do is top notch. Will continue to come back for service as well as future Lexus purchases. More

Great customer service!!! I received a call from service department to schedule an appointment, and a reminder call. Fast, easy, no stress experience. That’s what you expect from Lexus. department to schedule an appointment, and a reminder call. Fast, easy, no stress experience. That’s what you expect from Lexus. More

Very good; but would have appreciated more active Very good; but would have appreciated more active listening on the part of Jesse to minimize the time at the dealership. Took almost 5 hours. Very good; but would have appreciated more active listening on the part of Jesse to minimize the time at the dealership. Took almost 5 hours. More

Tim, was very professional courteous and attentive. I have and would recommend him to anyone in the market for a Lexus! There were many times I had questions and he was there very responsive in answerin have and would recommend him to anyone in the market for a Lexus! There were many times I had questions and he was there very responsive in answering all the questions that I had. Thank you! More