Ourisman Lexus of Rockville

Excellent service easy to make a last minute appointment , very courteous employees and assisted with dropping me off while my vehicle was being worked on. , very courteous employees and assisted with dropping me off while my vehicle was being worked on. More

My experience with Jimmy at the Lexus dealer was exemplary! He really knows his stuff and explained everything thoroughly! He is super professional and and a definite asset to your company!! He is exemplary! He really knows his stuff and explained everything thoroughly! He is super professional and and a definite asset to your company!! He is a ten out of ten terrific! More

Very pleased with my visit at Ourisman Lexus of Rockville - quality service and very friendly staff members greeted me when I first arrived at the dealership. - quality service and very friendly staff members greeted me when I first arrived at the dealership. More

One of the best dealership I have been to. When I first bought my vehicle, Bill Lum tried to help me any way he could. When I come back in for service every one is still very helpful and friendly. Oursman bought my vehicle, Bill Lum tried to help me any way he could. When I come back in for service every one is still very helpful and friendly. Oursman Lexus of Rockville believes in service after the sale. More

The staff are very friendly and nice. They take care of car so we’ll.it’s a bit too long of waiting but worth it because I know is being take care off. car so we’ll.it’s a bit too long of waiting but worth it because I know is being take care off. More

My appointment went smoothly from the time I called until my car was delivered. They were on time, my car was clean and the valet and everyone I dealt with were polite. my car was delivered. They were on time, my car was clean and the valet and everyone I dealt with were polite. More

Kewei was excellent. Bought a pre-owned car sight-unseen from NC. He did a thorough video and was in close contact about all aspects of the car. Super honest, very easy process. I highly recommend Kewei a from NC. He did a thorough video and was in close contact about all aspects of the car. Super honest, very easy process. I highly recommend Kewei and would absolutely purchase another vehicle from him! More

Windshield replacement was as good as factory original. Cameras and sensors operating as before. It took a few days for the replacement parts but Lexus provided a loaner to minimize the inconvenience. Cameras and sensors operating as before. It took a few days for the replacement parts but Lexus provided a loaner to minimize the inconvenience. More

I had an excellent experience at Lexus of Rockville. My sales person - Chris Mendez helped to make the experience effortless - he walked me through the process of what I needed to do to hold the vehicle I sales person - Chris Mendez helped to make the experience effortless - he walked me through the process of what I needed to do to hold the vehicle I wanted because I was travelling from out of state, he sent videos of a walk around of the car, and was available to meet me as soon as I arrived and has continued to follow-up after the sale to answer any questions. Overall great car buying experience! More

Above and beyond. Excellent experience Everytime. They pick up the vehicle, they do the service and drop it off.. couldn't be easier. The service people are very professional and really go the extra mile, pick up the vehicle, they do the service and drop it off.. couldn't be easier. The service people are very professional and really go the extra mile, excellent communication. I realize dealer service is expensive, but the Rockville crew make me feel like it's worth it. More