Ourisman Lexus of Rockville

Outstanding customer service, I recommend this dealership to anyone. Comfortable chairs in the lobby. Nice coffee Staff very courteous & professional. They make you feel like a VIP Visit Ourisman Lexus Ro to anyone. Comfortable chairs in the lobby. Nice coffee Staff very courteous & professional. They make you feel like a VIP Visit Ourisman Lexus Rockville MD & enjoy More

Had a good experience. Quick and polite service. The representative was polite and knowledgeable and car was ready as he predicted representative was polite and knowledgeable and car was ready as he predicted More

This was a very easy and pleasant experience. Inquired in the morning about the vehicle and showed up hours later and everything was completed and explained. I traveled about 7 hours total and would do it ag the morning about the vehicle and showed up hours later and everything was completed and explained. I traveled about 7 hours total and would do it again. Gabby was wonderful! More

Job well done. They fixed the problem of my car in a timely fashion. Keep up the good work timely fashion. Keep up the good work More

Yuki is a very good sales. I was planning to buy a car on that day, and just wanted to have a test drive. Yuki took me for a test drive and showed me all the cool things about the new technology. I decided t that day, and just wanted to have a test drive. Yuki took me for a test drive and showed me all the cool things about the new technology. I decided to buy the car on the same day. She gave practical advices. Very good experience to buy a car so smoothly without all the chases. More

I love the service Lexus of Rockville provides, but more importantly Kewei Wu is amazing. He is honest, friendly, and will try to provide you with the best deal. He goes above and beyond his duties to mak importantly Kewei Wu is amazing. He is honest, friendly, and will try to provide you with the best deal. He goes above and beyond his duties to make his customers happy! This is my second car I have purchased from Kewei Wu. I purchased a Lexus instead of a a tesla because of Mr. Wu and Lexus vehicles craftsmanship. More

Professional, pleasant. Service personnel was very nice and assuring of how great work is done at the shop. He was right. I am very pleased. and assuring of how great work is done at the shop. He was right. I am very pleased. More

Traded in my car to get a CPO NX and Bill was so insightful and friendly. He made the experience as smooth as possible. He kept in touch and made sure I was taken care of. Easily the best dealership insightful and friendly. He made the experience as smooth as possible. He kept in touch and made sure I was taken care of. Easily the best dealership experience I've had, and those are hard to come by! Shoutout to James, our finance guy for also being great. More

I hate buying cars from dealerships. However, my wife found a car she likes at Lexus of Rockville so we contacted Seth Hamm. I was very surprised and pleased at how easy and convenient the transaction wa found a car she likes at Lexus of Rockville so we contacted Seth Hamm. I was very surprised and pleased at how easy and convenient the transaction was. There were none of the expected high-pressure sales tactics; instead, Seth laid out the benefits of owning a Lexus, the after-purchase service I could expect from Lexus of Rockville, and the personalized service that did not require a trip to the physical location. I felt fully informed to make an educated decision so we purchased a 2021 NX300 hybrid. Great car, great service, great sales rep. More

I have been coming here for many years for service and purchases. Great service every time. purchases. Great service every time. More