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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,499 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,499 reviews

September 15, 2021

I was very please that I was met by the service rep and he was the person I had to talk with. More

by tb969669
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
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Sep 15, 2021 -

Ourisman Lexus of Rockville responded

We're glad your service visit didn't disappoint! Thank you for the great review and for choosing Ourisman Lexus of Rockville - we hope to see you again next time!

September 14, 2021

They so nice they pick up my car at mu work on time and fix everything good More

by nelsykc28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
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Sep 14, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are thrilled to hear that you had such a seamless service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to earn your business again down the road!

September 14, 2021

They are friendly and i have a good experience at this dealership. I am satisfied. More

by kihegbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kofi, Gabriela Ramos
Report | Print
Sep 14, 2021 -

Ourisman Lexus of Rockville responded

Thank you for your great review! We are happy that we could provide a five-star experience and we hope to work with you again at Ourisman Lexus of Rockville. Have a terrific day!

September 13, 2021

Easy pick-up for maintenance; polite and professional custom support. Best to call for service rather than book online to ensure appointment is scheduled correctly. More

by CAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gutierrez, Gabriela Ramos
Report | Print
Sep 13, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are glad to hear that you had such a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and please don't hesitate to reach out if there is anything more we can do to assist you!

September 12, 2021

Pei Pei is provided excellent service for us that I brought my new vehicle. I'm very satisfied the service. Thank you for the Lexus team at Rockville Lexus, Maryland ! More

by connielin66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Sep 13, 2021 -

Ourisman Lexus of Rockville responded

Connie, we're so happy to hear how satisfied you are! From the Ourisman Lexus of Rockville team, congratulations on your new vehicle and safe travels!

September 12, 2021

Have always had a good experience at this dealership. People are always helpful and personable. I felt that they want to make sure that you are satisfied. More

by Salmanme53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JimmyBaker
Report | Print
Sep 13, 2021 -

Ourisman Lexus of Rockville responded

We sincerely do want to make sure that you're satisfied! We're happy to hear that our team's personable demeanor and assistance made such a positive impression on you. Thank you for bringing your automotive business to Ourisman Lexus of Rockville and drive safely until we see you next!

September 11, 2021

My vehicle was picked up, serviced quickly and promptly returned to me. The service rep was helpful and answered all my questions knowledgeably. Would recommend More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Sep 11, 2021 -

Ourisman Lexus of Rockville responded

We are always happy to help, Dave. Thanks for supporting Ourisman Lexus of Rockville!

September 11, 2021

My experience at Lexus of Rockville is always very positive. They are always very professional and welcoming. I would recommend this dealership to anyone. Thanks. More

by Khadijahmuhammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Sep 13, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the recommendation and kind words! We're so glad to hear we've earned your confidence and trust - and we look forward to seeing you back at Ourisman Lexus of Rockville again next time!

September 10, 2021

I always receive prompt, courteous and excellent service from Jimmy Baker in the service department and the mechanics provide consistent excellent service to my Lexus RX350. More

by mhpb1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker in Service Department
Report | Print
Sep 10, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with Jimmy. Drive safely in your new Lexus RX 350, and we hope to see you back again at Ourisman Lexus of Rockville!

September 10, 2021

I’ve bought three Lexus cars from Lexus of Rockville great service never a problem with my cars and excellent service in the service department. More

by Machelleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Sep 10, 2021 -

Ourisman Lexus of Rockville responded

Thank you so much for taking the time to share this wonderful feedback with us, Machelle! It's always a pleasure seeing you back with us here at Ourisman Lexus of Rockville and we're proud to have earned your loyal business. Safe driving and we'll see you next time!

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