Ourisman Lexus of Rockville

Good service, good technique skills, My car had some unusual noises, I asked a technician ride with me. They checked and found the issue, fixed it finally unusual noises, I asked a technician ride with me. They checked and found the issue, fixed it finally More

Lexus of Rockville is a great service company. They tell you what needs to be done and how long it will take and deliver exceptionally! you what needs to be done and how long it will take and deliver exceptionally! More

I was in a huge panic when I saw pools of fluid from my car on the floor of the garage! I immediately called Lexus and knew what steps I needed to do to get the car to the dealership. The next day I got car on the floor of the garage! I immediately called Lexus and knew what steps I needed to do to get the car to the dealership. The next day I got a call from Mike letting me know the issues with the car. Since the repair was going to take a few days, Mike explained the problems to me and had me in a loaner in no time. Car repairs are always a bit painful...but Mike took the time to answer all my questions and helped me feel confident about driving my car for years to come. Thank you! More

Thank you for being so friendly and making me felt welcome~ that means a lot ~ Appreciate the speedy service as I waited an It was not a long wait. welcome~ that means a lot ~ Appreciate the speedy service as I waited an It was not a long wait. More

Mike was very helpful my ac is working very well. I will continue on going to ourisman in rockville. I will definetely reoommend your shop continue on going to ourisman in rockville. I will definetely reoommend your shop More

Every service advisor I have had has been great. Andres was very professional and accommodated my schedule.I will always come here for service. Thank You for your assistance. was very professional and accommodated my schedule.I will always come here for service. Thank You for your assistance. More

Great dealer, great service. They make it so convenient for me. I love the valet service. Communications is great. Things are always done as promised, in the time promised. They have gone out of their w for me. I love the valet service. Communications is great. Things are always done as promised, in the time promised. They have gone out of their way to work with my schedule. And the car is great. More

Mike was great to work with. Was overwhelmed with repairs needed but he worked with me to get what had to be done, done. Grateful for his help needed but he worked with me to get what had to be done, done. Grateful for his help More

All the people we work with are friendly and helpful. Nice and clean facility Nice and clean facility More

Overall experience was pretty satisfying. Timothy was very straightforward and precise while providing with all the information. Very happy with the purchase. Tim even checked in with me for a week after very straightforward and precise while providing with all the information. Very happy with the purchase. Tim even checked in with me for a week after the purchase to make sure everything was going good. Happy customer here! :) More