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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,331 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,331 reviews

June 29, 2021

I am never dissatisfied with Rockville Lexus service and I have been a customer for over 15 years. My rep. is friendly and their mechanics are knowledgeable. More

by Arthur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Jun 29, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the terrific review, Arthur! We're delighted to hear that we've been able to earn and maintain your business over the last 15 years, and we are so grateful for your support. We appreciate you choosing Ourisman Lexus of Rockville and look forward to seeing you again next time!

Jun 29, 2021 -

Arthur responded

My pleasure

June 29, 2021

Owner of Lexus since 1993 and had not gone anywhere else to service my car. Mr Osborne worked on my LX 470 year 2000 diligently More

by juantayler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Jones and Ann Kim-Noblejas
Report | Print
Jun 29, 2021 -

Ourisman Lexus of Rockville responded

Juan - Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Ourisman Lexus of Rockville team. Drive safely in your Lexus LX 470, and enjoy it! We hope to see you back again down the road!

June 28, 2021

Justin & staff are amazing per usual. Always professional and gets me in and out. More

by Reka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin , Gabriela Ramos
Report | Print
Jun 28, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are thrilled Justin and the Ourisman Lexus of Rockville staff continue to demonstrate our commitment to customer satisfaction. We appreciate your support and hope you have a wonderful day!

June 28, 2021

Osborne was informative and helpful. Pleasant trip. Car and tires are good. More

by Lyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osbourne
Report | Print
Jun 28, 2021 -

Ourisman Lexus of Rockville responded

Thank you, Lyn! We are glad to hear that you enjoyed your visit with us at Ourisman Lexus of Rockville and appreciate you mentioning Osborne. Hope to see you next time!

June 28, 2021

Very good service is very professionalDid not have to wait now for my service thank you very much More

by Paula.Sewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Gabriela Ramos
Report | Print
Jun 28, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the positive review, Paula! All of us here at Ourisman Lexus of Rockville sincerely appreciate the support and business. Drive safe, and let us know if there's anything else we can do for you down the road!

June 27, 2021

Great experience and I appreciate the friendly and honest feedback regarding service needs. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Jun 27, 2021 -

Ourisman Lexus of Rockville responded

Hi Lisa! We pride ourselves on delivering a straightforward and seamless experience for our guests and are thrilled you had a positive service visit with us. Thank you for the feedback and we hope to see you back at Ourisman Lexus of Rockville again next time. Safe travels!

June 27, 2021

Employees are professional and courteous. Nelson explained everything to me More

by Lexuslvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
Report | Print
Jun 27, 2021 -

Lexuslvr responded

Keep up the excellent customer service

Jun 28, 2021 -

Ourisman Lexus of Rockville responded

Thank you for your kind words about Nelson and the team! We hope to see you again at Ourisman Lexus of Rockville.

June 26, 2021

I was looking for a Mini Cooper for my wife. I searched I was looking for a Mini Cooper for my wife. I searched the internet and went to a few dealerships. I found a Mini that I was interested in on Ouris More

by Mrcrandall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny was my sales person., Gabriela Ramos
Report | Print
Jun 28, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! We are proud that we earned your business here at Ourisman Lexus of Rockville, and we will certainly let Danny and our team know that you appreciate their help. We hope that your wife continues to enjoy her new vehicle!

June 25, 2021

Very good did not have to wait long to get service More

by Stan.johnson7@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Jun 27, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the positive feedback and five stars, Stan! It truly means the world to all of us here at Ourisman Lexus of Rockville. Safe travels and come back again soon!

June 24, 2021

This is an excellent dealership with friendly, helpful sales people and an excellent service department. More

by Lexus Blue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Athanasios Tsounis, Gabriela Ramos
Report | Print
Jun 24, 2021 -

Ourisman Lexus of Rockville responded

Thank you for sharing this excellent feedback about our service and sales teams! We truly appreciate you choosing Ourisman Lexus of Rockville for your auto needs. Have a great day!

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