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Ourisman Lexus of Rockville
Rockville, MD
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I purchased a 2021 Lexus RX450h in March and was sent a reminder by the sales person that a service call was established to check on the car at the 6 months interval. Contacted the service department to s reminder by the sales person that a service call was established to check on the car at the 6 months interval. Contacted the service department to schedule an appointment. No hassle and service was completed within 45 minutes with a car wash. Waiting area was clean and socially distanced between chairs. Good experience! More
Easy pick-up for maintenance; polite and professional custom support. Best to call for service rather than book online to ensure appointment is scheduled correctly. custom support. Best to call for service rather than book online to ensure appointment is scheduled correctly. More
Pei Pei is provided excellent service for us that I brought my new vehicle. I'm very satisfied the service. Thank you for the Lexus team at Rockville Lexus, Maryland ! brought my new vehicle. I'm very satisfied the service. Thank you for the Lexus team at Rockville Lexus, Maryland ! More
Have always had a good experience at this dealership. People are always helpful and personable. I felt that they want to make sure that you are satisfied. People are always helpful and personable. I felt that they want to make sure that you are satisfied. More
My vehicle was picked up, serviced quickly and promptly returned to me. The service rep was helpful and answered all my questions knowledgeably. Would recommend returned to me. The service rep was helpful and answered all my questions knowledgeably. Would recommend More
My experience at Lexus of Rockville is always very positive. They are always very professional and welcoming. I would recommend this dealership to anyone. Thanks. positive. They are always very professional and welcoming. I would recommend this dealership to anyone. Thanks. More
I always receive prompt, courteous and excellent service from Jimmy Baker in the service department and the mechanics provide consistent excellent service to my Lexus RX350. from Jimmy Baker in the service department and the mechanics provide consistent excellent service to my Lexus RX350. More