Ourisman Lexus of Rockville

Mike in the service department was the best service advisor I have ever worked with, period. i have had GM vehicles my whole life and this is my first Lexus. The customer service Mike provided me makes advisor I have ever worked with, period. i have had GM vehicles my whole life and this is my first Lexus. The customer service Mike provided me makes me want to drive nothing but Lexus from now on. I purchased an older vehicle, and I wanted to make sure it was perfect. Mike was cool, calm, and collected throughout all ten million questions and calls that I had. I highly recommend lexus Ourisman service, because of Mike. More

Very professional and attentive. A very good experience. My salesperson, Tim Wood, was very helpful. My salesperson, Tim Wood, was very helpful. More

I’ve been in the Lexus family for over 10 years. It’s because the service techs at this dealership really take pride in the customer service they provide. because the service techs at this dealership really take pride in the customer service they provide. More

Excellent service and honest dealer!!Caught an error and Excellent service and honest dealer!! Caught an error and refunded me with no issues. They actually caught the error. I appreciate their integrity Excellent service and honest dealer!! Caught an error and refunded me with no issues. They actually caught the error. I appreciate their integrity and friendly service. More

Easy to make appointment when I needed it. Ready for me when I arrived. And started on time. Car washed and ready when finished. That's all I need! when I arrived. And started on time. Car washed and ready when finished. That's all I need! More

I had pleasant experience the Lexus of Rockville. I brought my car in for a battery check and everything went well. Justin was great to work with. brought my car in for a battery check and everything went well. Justin was great to work with. More

I appreciate being provided a new service vehicle when receiving service. I have been a longtime customer of this dealership and it is in a convenient location which provides good service. receiving service. I have been a longtime customer of this dealership and it is in a convenient location which provides good service. More

Have had nothing but positive experiences dealing with Ourisman Lexus of Rockville- and this is my second purchase from them. Courteous, professional staff at every level make for a very positive exper Ourisman Lexus of Rockville- and this is my second purchase from them. Courteous, professional staff at every level make for a very positive experience. More

It was easy to make an appointment with the Service Department. The responses to my request for service was quick I have met very friendly specialists and the dealership provides excellent services. Department. The responses to my request for service was quick I have met very friendly specialists and the dealership provides excellent services. More

Everything went well. Andres was extremely helpful. He Everything went well. Andres was extremely helpful. He was able to help me find and apply my discount coupons and contacted me promptly to let me kn Everything went well. Andres was extremely helpful. He was able to help me find and apply my discount coupons and contacted me promptly to let me know the status of my car More