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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,470 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,470 reviews

September 17, 2021

The business with them was very comfortable and hassle free. The staff is very friendly, cooperative and response in every matter was prompt and accurate. More

by jagrut.upadhyay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny, Gabriela Ramos
Report | Print
Sep 17, 2021 -

Ourisman Lexus of Rockville responded

We are thrilled to read your glowing review of our team! Thank you for supporting Ourisman Lexus of Rockville, we hope to work with you again down the road. Safe travels in your new car!

September 17, 2021

The rep was courteous; overall service is not quite the same as in 2012 was ok More

by gabuye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Sep 20, 2021 -

Ourisman Lexus of Rockville responded

Thank you for reaching out. We expect the best for our guests and I would appreciate the chance to learn what we can do to improve our service. Please consider giving me a call so we can discuss this together. David Slebodnick - General Manager - (301) 825-9552

September 17, 2021

Very professional. Patient. Hasslefree. Informative, do great job, The sale person and the Manager were very pleasant to deal with. Will highly recommend Lexus of Rockville. More

by PK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pei Pei
Report | Print
Sep 17, 2021 -

Ourisman Lexus of Rockville responded

There are so many kind words in your review which we love! Thank you for shopping with us at Ourisman Lexus of Rockville and taking time to recommend us. Enjoy your new vehicle!

September 17, 2021

Service manager, finished project, negotiations with insurance company, timeliness and excellent no cost loaner all were excellent. More

by robert.watson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
mike jankowitz
Report | Print
Sep 17, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the positive feedback, Robert! We are delighted to know that you're satisfied with your service experience at Ourisman Lexus of Rockville. If any future issues arise, we will be here to help!

September 16, 2021

The process of getting my car service schedule is easy. The welcome and reception process is prompt. M y technician Andres' very polite and patiently answers my questions. More

by jimshan3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Sep 17, 2021 -

Ourisman Lexus of Rockville responded

We strive to deliver an easy and efficient experience for our guests and it is wonderful to hear that we hit the mark! Thank you for choosing Ourisman Lexus of Rockville and for sharing your positive review. Drive safely!

September 16, 2021

Top rate service consultant. His knowledge of the product is the best. Always kind and courteous. More

by Lawrence. Solan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Sep 16, 2021 -

Ourisman Lexus of Rockville responded

Lawrence, thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

September 16, 2021

Lexus of Rockville is the greatest. Never had any issue with sales, service, and customer attention. I could do a commercial for them. I love this dealership. More

by jbrannum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm, Gabriela Ramos
Report | Print
Sep 16, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share! We are thrilled to hear that you had such an outstanding purchase experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

September 16, 2021

Friendly, efficient service. Excellent ambience with complimentary goodies. You get what you pay for and this is a high end dealership, so there’s that. But where else are you gonna take that sweet Lexu More

by Brentongrimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Sep 16, 2021 -

Ourisman Lexus of Rockville responded

Brenton, your review made us smile! We're always happy to provide our loyal Lexus customers with friendly and efficient service. Thank you for bringing your vehicle to Ourisman Lexus of Rockville so we can provide you with top quality care and we hope you'll visit us again next time you need service!

September 16, 2021

Josh was honest and professional from start to finish! After purchasing my vehicle, I referred my godmother, and she bought her car from Josh a few days later. More

by eadams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kabria
Report | Print
Sep 16, 2021 -

Ourisman Lexus of Rockville responded

Thank you so much for the great review and the referral! Congratulations on your new car! We are thrilled that Ourisman Lexus of Rockville could make it happen. See you down the road!

September 16, 2021

This dealership puts it’s customers first in service. They delight the customer by exceeding their expectations. More

by srichardson1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Sep 16, 2021 -

Ourisman Lexus of Rockville responded

We strive to exceed our customers' expectations, so this review is wonderful to hear! Thank you for the excellent feedback and for doing business with us - we hope to see you back at Ourisman Lexus of Rockville again next time!

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