Ourisman Lexus of Rockville

Andre provided ride home after dropping car off for routine maintenance. I expected job to take about four hours. it was completed in about two. My wife informed him that I wasn't home home when he c routine maintenance. I expected job to take about four hours. it was completed in about two. My wife informed him that I wasn't home home when he called to tell me that the car was ready for pick-up. He then arranged for the car to be delivered to my home. A very pleasant experience More

Joseph York was friendly, knowledgeable and helpful. I am a first time Lexus owner and he explained the differences within the models I was seeking. After purchase he helped set up and orient me to all funct a first time Lexus owner and he explained the differences within the models I was seeking. After purchase he helped set up and orient me to all functions. More

The dealership exceeded my expectations. Jimmy was professional and very efficient. The parts, labor and service I needed was explained carefully by Jimmy. The promised completion pick up date was h professional and very efficient. The parts, labor and service I needed was explained carefully by Jimmy. The promised completion pick up date was honored. Upon arrival for pickup my Lexus had been washed and clean both inside and out. Thank you! More

Yuki is a very good sales. I was planning to buy a car on that day, and just wanted to have a test drive. Yuki took me for a test drive and showed me all the cool things about the new technology. I decided t that day, and just wanted to have a test drive. Yuki took me for a test drive and showed me all the cool things about the new technology. I decided to buy the car on the same day. She gave practical advices. Very good experience to buy a car so smoothly without all the chases. More

I love the service Lexus of Rockville provides, but more importantly Kewei Wu is amazing. He is honest, friendly, and will try to provide you with the best deal. He goes above and beyond his duties to mak importantly Kewei Wu is amazing. He is honest, friendly, and will try to provide you with the best deal. He goes above and beyond his duties to make his customers happy! This is my second car I have purchased from Kewei Wu. I purchased a Lexus instead of a a tesla because of Mr. Wu and Lexus vehicles craftsmanship. More

Brought our car in for its first service. Great experience. Mike took exceptional care of us. he even fixed something I had broken and didn’t ask them to do. We’re very pleased with the service her experience. Mike took exceptional care of us. he even fixed something I had broken and didn’t ask them to do. We’re very pleased with the service here and will definitely keep using them. Thanks Mike! More

Outstanding customer service, I recommend this dealership to anyone. Comfortable chairs in the lobby. Nice coffee Staff very courteous & professional. They make you feel like a VIP Visit Ourisman Lexus Ro to anyone. Comfortable chairs in the lobby. Nice coffee Staff very courteous & professional. They make you feel like a VIP Visit Ourisman Lexus Rockville MD & enjoy More

Had a good experience. Quick and polite service. The representative was polite and knowledgeable and car was ready as he predicted representative was polite and knowledgeable and car was ready as he predicted More

This was a very easy and pleasant experience. Inquired in the morning about the vehicle and showed up hours later and everything was completed and explained. I traveled about 7 hours total and would do it ag the morning about the vehicle and showed up hours later and everything was completed and explained. I traveled about 7 hours total and would do it again. Gabby was wonderful! More

Job well done. They fixed the problem of my car in a timely fashion. Keep up the good work timely fashion. Keep up the good work More