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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,499 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,499 reviews

October 05, 2021

Justin was very professional. He took time to explain all my options for servicing the brakes on my vehicle. Justin is a great asset to Ourisman Lexus of Rockville. More

by Dcpowers2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin- Service Advisor , Gabriela Ramos
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Oct 06, 2021 -

Ourisman Lexus of Rockville responded

Thank you for your kind words - we feel lucky to have Justin on the team! From everyone here at Ourisman Lexus of Rockville, safe travels, and come back again next time!

October 04, 2021

Courteous friendly and efficient service. Jimmy was great. He seemed genuine and was very helpful More

by goneill460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
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Oct 04, 2021 -

Ourisman Lexus of Rockville responded

Efficient service with a smile is where we shine at Ourisman Lexus of Rockville! We're glad to hear that Jimmy's courteous and genuine care made your visit so positive. We thank you for leaving us 5 stars and look forward to taking excellent care of you again in the future!

October 03, 2021

Clean facility, bright, spacy and safe for customer - easy access to parking and garage to see available cars. More

by Van Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosanne Baggett
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Oct 04, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful shopping experience working with the Ourisman Lexus of Rockville team. We appreciate your support and hope to see you back again down the road!

October 02, 2021

Joshua in the Used sales department was professionally and knowledgeable on 350RX, I. brought. Thanks More

by Ghost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
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Oct 02, 2021 -

Ghost responded

I would definitely recommend any one who I run across that’s looking for a lexus. Joshua, got my vote for the best sales person.

Oct 02, 2021 -

Ourisman Lexus of Rockville responded

We deeply appreciate your kind words. It is great to see that Joshua is going the extra mile to wow our valued guests. Thanks for supporting Ourisman Lexus of Rockville and congrats on your new car!

October 01, 2021

Danny is really nice, friendly, courteous and professional! He was awesome at explaining features of the car. Great job 👍👍👍👍!!! More

by TO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Muboyayi
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Oct 02, 2021 -

Ourisman Lexus of Rockville responded

We genuinely enjoy taking the time to show off all the outstanding features our vehicles have at Ourisman Lexus of Rockville! It's great to hear that Danny's courteous and professional care made your visit so successful as well. We're grateful that your search led you to us, and we hope you'll enjoy many safe adventures in your new ride!

October 01, 2021

Andres is an outstanding service manager. He is very efficient and knowledgeable and friendly to his customers. Thank you! More

by jimbacklin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
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Oct 01, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such an outstanding service experience working with Andres and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

October 01, 2021

Jimmy's service alway the top notch. I only need to tell him what I see and he take care of everything else. This time I have the tire pressure warning light. He looked at tire tread, pressure cap etc.. More

by tomyday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Oct 01, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share! We strive to deliver a seamless and efficient service experience, and it is great to hear that this was reflected in your time working with Jimmy. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

October 01, 2021

Always the best service by Jimmy Baker. He’s courteous, Always the best service by Jimmy Baker. He’s courteous, knowledgeable, responsive and always a pleasure to work with. More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker
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Oct 01, 2021 -

Ourisman Lexus of Rockville responded

Kay, thank you for taking the time to share! We are thrilled to hear that you are so confident in Jimmy to get the job done. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

October 01, 2021

I worked with Tony on a Excellent Used 2014 BMW X5 50i. I was in and out with a deal within 1.5 hrs. I'm very pleased with the vehicle and the service. More

by kpennnyc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Oct 01, 2021 -

Ourisman Lexus of Rockville responded

We are always happy to help you out! It is so great to see that Tony was able to make your car-buying experience a great one. Thanks for supporting Ourisman Lexus of Rockville and congrats on your new car!

October 01, 2021

Dela is the best man service of the year. Thanks man!!! ;))) would give him a million stars if I can More

by Leo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dela
Report | Print
Oct 01, 2021 -

Ourisman Lexus of Rockville responded

Leo, thanks for the 5 stars! We're pleased that Dela was wonderful to work with, and we appreciate your confidence in him and the rest of our team. --The Ourisman Lexus of Rockville team

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