Ourisman Lexus of Rockville

I’ve bought three Lexus cars from Lexus of Rockville great service never a problem with my cars and excellent service in the service department. great service never a problem with my cars and excellent service in the service department. More

Quality of work is excellent. All repair or necessary maintenance is explained in detail. Scheduling appointments is easy as I always wait at dealership until work has been completed. maintenance is explained in detail. Scheduling appointments is easy as I always wait at dealership until work has been completed. More

Lexus of Rockville affords it’s customers the best automobile service and valet pickup. My rep Justin Furstenberg was terrific. Communication regarding my service experience was exactly what you’d exp automobile service and valet pickup. My rep Justin Furstenberg was terrific. Communication regarding my service experience was exactly what you’d expect from a Lexus dealership. I always service my NX300h at Lexus of Rockville! More

Very nice experience getting oil change on 2018 Lexus rx350. Jose used the oil I brought in as requested. The cost of service was acceptable. rx350. Jose used the oil I brought in as requested. The cost of service was acceptable. More

Sincerely helpful and patient. He gave me an estimate of future repair and explain the cost why it was a little bit expensive. He didn’t give me the feeling of being dismayed when I told him I will think future repair and explain the cost why it was a little bit expensive. He didn’t give me the feeling of being dismayed when I told him I will think about it and will let him know. It was a pleasant experience with Nelson. More

Pleased with the service at Lexus of Rockville. Don’t know why the “loaner program” has now become so restricted but guessing due to new management. know why the “loaner program” has now become so restricted but guessing due to new management. More

First things first, I LOVE MY CAR. I had an amazing First things first, I LOVE MY CAR. I had an amazing experience dealing with Ourisman Lexus of Rockville. I was able to get my car in a well-timed, First things first, I LOVE MY CAR. I had an amazing experience dealing with Ourisman Lexus of Rockville. I was able to get my car in a well-timed, expedited manner. When they found minor dents, they fixed it immediately without a problem. Looks and feels brand new. Everyone I dealt with was helpful, communicative, and nice. Yaw delivered my car in great condition. Great customer service from Yaw, Pierre, and Arnold! More

Pleasant and accommodating. Nelson made everything Pleasant and accommodating. Nelson made everything possible to take my car to have the cross bar installed without a scheduled appointment. I love t Pleasant and accommodating. Nelson made everything possible to take my car to have the cross bar installed without a scheduled appointment. I love this dealership and the people. More

20K checkup was performed in a very professional manner. I was accurately informed of the length of time the checkup would take. Waiting accommodations were excellent. The entire experience was most satisfa I was accurately informed of the length of time the checkup would take. Waiting accommodations were excellent. The entire experience was most satisfactory. More

We would recommend Lexus of Rockville to others. Our service rep was Attentive, informative, friendly and serviced our car in a timely manner. We appreciate the good customer service. service rep was Attentive, informative, friendly and serviced our car in a timely manner. We appreciate the good customer service. More