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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,331 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,331 reviews

July 31, 2021

Easy to make appointment when I needed it. Ready for me when I arrived. And started on time. Car washed and ready when finished. That's all I need! More

by dcowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 02, 2021 -

Ourisman Lexus of Rockville responded

It is always a pleasure to assist you here at Ourisman Lexus of Rockville! Thank you for your business and your thoughtful review. See you next time!

July 30, 2021

I had pleasant experience the Lexus of Rockville. I brought my car in for a battery check and everything went well. Justin was great to work with. More

by Choco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 30, 2021 -

Ourisman Lexus of Rockville responded

It's great to hear that you had a good experience at Ourisman Lexus of Rockville. We're glad that Justin could help you out. Thanks for the 5 stars!

July 30, 2021

I appreciate being provided a new service vehicle when receiving service. I have been a longtime customer of this dealership and it is in a convenient location which provides good service. More

by jbevacqua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine
Jul 30, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the kudos! We are delighted to hear the Ourisman Lexus of Rockville team continues to deliver exceptional results for our valued guests. We appreciate your support and hope to work with you next time. Take care!

July 30, 2021

Have had nothing but positive experiences dealing with Ourisman Lexus of Rockville- and this is my second purchase from them. Courteous, professional staff at every level make for a very positive exper More

by MikeW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe York
Aug 02, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the kudos! We are delighted to hear the Ourisman Lexus of Rockville sales team continues to deliver exceptional results for our valued guests. We appreciate your support and hope you enjoy the new ride. Take care!

July 30, 2021

It was easy to make an appointment with the Service Department. The responses to my request for service was quick I have met very friendly specialists and the dealership provides excellent services. More

by fctuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Aug 02, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review of our service department! We are delighted to hear that you received informative and friendly care. Have a wonderful week! - Ourisman Lexus of Rockville team

July 29, 2021

Everything went well. Andres was extremely helpful. He Everything went well. Andres was extremely helpful. He was able to help me find and apply my discount coupons and contacted me promptly to let me kn More

by HowardS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Jul 29, 2021 -

Ourisman Lexus of Rockville responded

Howard, thank you for sharing your kind review of Andres and the team! It means a lot to hear that you are a happy customer here at Ourisman Lexus of Rockville. Drive safely!

July 29, 2021

I went to the Lexus dealership in Rockville, MD where I purchased and have serviced my cars for the past 17 years. My impression was that my car battery was getting weak after a few days of hot weather. Ji More

by ioneldinu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker the Service Advisor - Omar Perez Techician
Jul 30, 2021 -

Ourisman Lexus of Rockville responded

Thank you for your loyal business at Ourisman Lexus of Rockville! We're honored to have been servicing you for so long. It's great to hear that Jimmy and Omar could get you back out on the roads safely. We appreciate your 5 stars!

July 28, 2021

Excellent salesperson (Tony R.) and fantastic maintenance staff (Ozzie and Jimmy were just lovely to work with). The staff is friendly, patient with all questions, and make the whole experience of buying and More

by dianap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rincon
Jul 28, 2021 -

Ourisman Lexus of Rockville responded

What a lovely review! We are so proud of our staff at Ourisman Lexus of Rockville, and reviews like yours really reflect how wonderful they are. We will make sure this review crosses their paths. We're thrilled that your experience was stress free and we hope if you need anything further that you'll reach out to us! Take care and happy driving!

July 27, 2021

Justin and Ann take great care of me when I come in, know their products and make sure things are done correctly first time without issues. More

by Jeffrey Balkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Furstenberg, Ann Noblejas
Jul 27, 2021 -

Ourisman Lexus of Rockville responded

Jeffrey - we're glad the Ourisman Lexus of Rockville team always takes such great care of you. Thank you for your business - and see you next time!

July 27, 2021

I took my car in to have my tire pressure checked and they were very attentive and took time to solve the problem. It was a good experience. More

by jsl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose; service representative
Jul 27, 2021 -

Ourisman Lexus of Rockville responded

Thank you for reviewing Ourisman Lexus of Rockville! We're so glad to hear our team did an outstanding job taking care of you. Safe travels, and come back again anytime!

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