Ourisman Lexus of Rockville

Prompt,efficient,clear on process and costs, and bonus….polite. Terrific service, glad I come here. bonus….polite. Terrific service, glad I come here. More

Yes I feel very good when I’m there. I appreciate my salesman, Jousha, and service person Ozzie really go the extra mile to make you feel assured. salesman, Jousha, and service person Ozzie really go the extra mile to make you feel assured. More

Ozzie at Ourisman Lexus Service makes your repair easy, hassle free, and thorough. Thanks, Ozzie! hassle free, and thorough. Thanks, Ozzie! More

The dealer was very professional when responding to my concerns. I am very satisfied with the service that I received. The valet driver Was very respectful also when picking up my vehicle. concerns. I am very satisfied with the service that I received. The valet driver Was very respectful also when picking up my vehicle. More

Very professional and attentive. A very good experience. My salesperson, Tim Wood, was very helpful. My salesperson, Tim Wood, was very helpful. More

Oustanding customer service at the Lexus dealer in Rockville, Maryland. My car has been taken care. The staffs is friendly and inform me what need yo be done. Thank you Rockville, Maryland. My car has been taken care. The staffs is friendly and inform me what need yo be done. Thank you More

The worst car buying experience I have ever had! Interior part of car was damaged and i was called a liar! They have 0 integrity! Interior part of car was damaged and i was called a liar! They have 0 integrity! More

Mike in the service department was the best service advisor I have ever worked with, period. i have had GM vehicles my whole life and this is my first Lexus. The customer service Mike provided me makes advisor I have ever worked with, period. i have had GM vehicles my whole life and this is my first Lexus. The customer service Mike provided me makes me want to drive nothing but Lexus from now on. I purchased an older vehicle, and I wanted to make sure it was perfect. Mike was cool, calm, and collected throughout all ten million questions and calls that I had. I highly recommend lexus Ourisman service, because of Mike. More

I’ve been in the Lexus family for over 10 years. It’s because the service techs at this dealership really take pride in the customer service they provide. because the service techs at this dealership really take pride in the customer service they provide. More

Excellent service and honest dealer!!Caught an error and Excellent service and honest dealer!! Caught an error and refunded me with no issues. They actually caught the error. I appreciate their integrity Excellent service and honest dealer!! Caught an error and refunded me with no issues. They actually caught the error. I appreciate their integrity and friendly service. More