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Ourisman Lexus of Rockville
Rockville, MD
2,384 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,384 reviews
September 12, 2021
Pei Pei is provided excellent service for us that I brought my new vehicle. I'm very satisfied the service. Thank you for the Lexus team at Rockville Lexus, Maryland ! brought my new vehicle. I'm very satisfied the service. Thank you for the Lexus team at Rockville Lexus, Maryland ! More
by connielin66
Employees Worked With
Gabriela Ramos
September 11, 2021
My vehicle was picked up, serviced quickly and promptly returned to me. The service rep was helpful and answered all my questions knowledgeably. Would recommend returned to me. The service rep was helpful and answered all my questions knowledgeably. Would recommend More
by Dave
Employees Worked With
Gabriela Ramos
September 11, 2021
My experience at Lexus of Rockville is always very positive. They are always very professional and welcoming. I would recommend this dealership to anyone. Thanks. positive. They are always very professional and welcoming. I would recommend this dealership to anyone. Thanks. More
by Khadijahmuhammad
Employees Worked With
Gabriela Ramos
September 10, 2021
I always receive prompt, courteous and excellent service from Jimmy Baker in the service department and the mechanics provide consistent excellent service to my Lexus RX350. from Jimmy Baker in the service department and the mechanics provide consistent excellent service to my Lexus RX350. More
by mhpb1959
Employees Worked With
Jimmy Baker in Service Department
September 09, 2021
Quality of work is excellent. All repair or necessary maintenance is explained in detail. Scheduling appointments is easy as I always wait at dealership until work has been completed. maintenance is explained in detail. Scheduling appointments is easy as I always wait at dealership until work has been completed. More
by Leontaboh
Employees Worked With
Jimmy
September 09, 2021
Lexus of Rockville affords it’s customers the best automobile service and valet pickup. My rep Justin Furstenberg was terrific. Communication regarding my service experience was exactly what you’d exp automobile service and valet pickup. My rep Justin Furstenberg was terrific. Communication regarding my service experience was exactly what you’d expect from a Lexus dealership. I always service my NX300h at Lexus of Rockville! More
by maworsley21
Employees Worked With
Justin Furstenberg
September 08, 2021
Pleased with the service at Lexus of Rockville. Don’t know why the “loaner program” has now become so restricted but guessing due to new management. know why the “loaner program” has now become so restricted but guessing due to new management. More
by Bill
Employees Worked With
Justin
September 08, 2021
Sincerely helpful and patient. He gave me an estimate of future repair and explain the cost why it was a little bit expensive. He didn’t give me the feeling of being dismayed when I told him I will think future repair and explain the cost why it was a little bit expensive. He didn’t give me the feeling of being dismayed when I told him I will think about it and will let him know. It was a pleasant experience with Nelson. More
by Roselda
Employees Worked With
Nelson
