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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,385 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,385 reviews

September 16, 2021

Top rate service consultant. His knowledge of the product is the best. Always kind and courteous. More

by Lawrence. Solan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Sep 16, 2021 -

Ourisman Lexus of Rockville responded

Lawrence, thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

September 16, 2021

Lexus of Rockville is the greatest. Never had any issue with sales, service, and customer attention. I could do a commercial for them. I love this dealership. More

by jbrannum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm, Gabriela Ramos
Sep 16, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to share! We are thrilled to hear that you had such an outstanding purchase experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

September 16, 2021

Friendly, efficient service. Excellent ambience with complimentary goodies. You get what you pay for and this is a high end dealership, so there’s that. But where else are you gonna take that sweet Lexu More

by Brentongrimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Sep 16, 2021 -

Ourisman Lexus of Rockville responded

Brenton, your review made us smile! We're always happy to provide our loyal Lexus customers with friendly and efficient service. Thank you for bringing your vehicle to Ourisman Lexus of Rockville so we can provide you with top quality care and we hope you'll visit us again next time you need service!

September 16, 2021

Josh was honest and professional from start to finish! After purchasing my vehicle, I referred my godmother, and she bought her car from Josh a few days later. More

by eadams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kabria
Sep 16, 2021 -

Ourisman Lexus of Rockville responded

Thank you so much for the great review and the referral! Congratulations on your new car! We are thrilled that Ourisman Lexus of Rockville could make it happen. See you down the road!

September 16, 2021

This dealership puts it’s customers first in service. They delight the customer by exceeding their expectations. More

by srichardson1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 16, 2021 -

Ourisman Lexus of Rockville responded

We strive to exceed our customers' expectations, so this review is wonderful to hear! Thank you for the excellent feedback and for doing business with us - we hope to see you back at Ourisman Lexus of Rockville again next time!

September 15, 2021

I purchased a 2021 Lexus RX450h in March and was sent a reminder by the sales person that a service call was established to check on the car at the 6 months interval. Contacted the service department to s More

by MEChew
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Sep 15, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely in your 2021 Lexus RX 450h, and enjoy it! We hope to see you back again down the road!

September 15, 2021

I was very please that I was met by the service rep and he was the person I had to talk with. More

by tb969669
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 15, 2021 -

Ourisman Lexus of Rockville responded

We're glad your service visit didn't disappoint! Thank you for the great review and for choosing Ourisman Lexus of Rockville - we hope to see you again next time!

September 14, 2021

They so nice they pick up my car at mu work on time and fix everything good More

by nelsykc28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Sep 14, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are thrilled to hear that you had such a seamless service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to earn your business again down the road!

September 14, 2021

They are friendly and i have a good experience at this dealership. I am satisfied. More

by kihegbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kofi, Gabriela Ramos
Sep 14, 2021 -

Ourisman Lexus of Rockville responded

Thank you for your great review! We are happy that we could provide a five-star experience and we hope to work with you again at Ourisman Lexus of Rockville. Have a terrific day!

September 13, 2021

Easy pick-up for maintenance; polite and professional custom support. Best to call for service rather than book online to ensure appointment is scheduled correctly. More

by CAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gutierrez, Gabriela Ramos
Sep 13, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are glad to hear that you had such a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and please don't hesitate to reach out if there is anything more we can do to assist you!

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