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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,473 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,473 reviews

November 03, 2021

Seamless no pressure environment. We agreed on a price (MSRP + $850 fees + tax) for a 2022 GX460 and took delivery the same day. I highly recommend this dealership - friendly, honest and professional. More

by Paul Boyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Athanasios (sales consultant) and Jesse (sales manger)
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Nov 03, 2021 -

Ourisman Lexus of Rockville responded

Hi Paul - Congratulations on your new 2022 Lexus GX 460! We are as excited as you for your new car and appreciate you taking the time to share with us how much you enjoyed working with our team. Thank you for trusting Ourisman Lexus of Rockville with your business. See you soon!

November 02, 2021

Justin was helpful, he was very professional and very responsive. We appreciate his attitude and manner. More

by Jon
Recommend Dealer
Yes
Employees Worked With
Justin
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Nov 02, 2021 -

Ourisman Lexus of Rockville responded

Jon, thanks for taking the time to give Justin a shoutout! We're pleased that he was professional and responsive. --The Ourisman Lexus of Rockville team

Nov 02, 2021 -

Jon responded

see above

November 02, 2021

Mr Yaw Pepra was most helpful in selecting the car that meets my wishes and budget. He was very knowledgeable and helpful without being pushy. The manager is great too. More

by Nara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaw Pepra
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Nov 03, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to give Yaw and the rest of the staff who helped your kudos, Nara! It means a lot that our service stood out to you, and we wish you safe travels in your new ride! - Ourisman Lexus of Rockville

November 01, 2021

The staff provided Good service. The the service manager kept me updated and the communication very good More

by axis 963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
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Nov 01, 2021 -

Ourisman Lexus of Rockville responded

We are always happy to help you out! Thanks for supporting Ourisman Lexus of Rockville and we'll see you next time!

October 31, 2021

Jimmy Baker was excellent in providing courteous and effective service for my LS460L when the air suspension needed repairs. This dealership is superb! More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker from the Service Department
Report | Print
Oct 31, 2021 -

Ourisman Lexus of Rockville responded

Jimmy is one of the best in business! Thanks for supporting Ourisman Lexus of Rockville!

October 31, 2021

This was the best car buying experience I’ve ever had. I liked how Roseanne got a feel for me and my personality to get me in the right vehicle. I also loved how smooth the financing process was. I was plea More

by Avri McKnight
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roseanne, Gabriela Ramos
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Nov 01, 2021 -

Ourisman Lexus of Rockville responded

Avri, it makes our day to hear that your purchase with us was the best buying experience you've ever had. We are pleased that everything went smoothly and that there were no issues. --The team at Ourisman Lexus of Rockville

October 30, 2021

Comfortable waiting area, nice communication with service person. Very nice coffee at the waiting room. More

by Syu6688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
Report | Print
Nov 01, 2021 -

Ourisman Lexus of Rockville responded

We are thrilled that our team was so communicative and helpful during your visit! Thank you for choosing Ourisman Lexus of Rockville for your auto service needs, we look forward to working with you again down the road. Safe travels!

October 30, 2021

They were very professional. My salesman k. went out of his way to help me when my car wouldn'tstart. More

by robertcolross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Nov 01, 2021 -

Ourisman Lexus of Rockville responded

It makes us so happy that our team was professional and wonderful to work with. See you again next time here at Ourisman Lexus of Rockville!

October 30, 2021

Great service! Offered me a dealI couldn’t refuse, even Great service! Offered me a deal I couldn’t refuse, even an amazing interest rate. Joshua K customer service is AMAZING! I will most definitely come More

by Adonis16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kabira
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Nov 01, 2021 -

Ourisman Lexus of Rockville responded

It makes us happy that our team made your experience here at Ourisman Lexus of Rockville a great one! Thanks for giving Joshua a shoutout, and we look forward to taking care of you again next time!

October 29, 2021

Very Kind and well organazied. Faster service than expected.I will recommend this dealer to my frends More

by kevin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Oct 29, 2021 -

Ourisman Lexus of Rockville responded

Kevin, it makes us happy that our team was kind and organized. We're pleased that you had a great experience here at Ourisman Lexus of Rockville.

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