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Ourisman Lexus of Rockville
Rockville, MD
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The prices for services are extremely high. Also, once my service was completed, my car smelled like oil on the inside. I left the dealership and my service light was still on after my service. service was completed, my car smelled like oil on the inside. I left the dealership and my service light was still on after my service. More
Awesome service! Osborne, the Service Advisor, listened Awesome service! Osborne, the Service Advisor, listened to what kind of maintenance service my car needed. Also, he gave me an estimate time that it Awesome service! Osborne, the Service Advisor, listened to what kind of maintenance service my car needed. Also, he gave me an estimate time that it might take to have the maintenance service performed. In a promised time, the car was ready, freshly washed and good to go. Usually, Jimmy Baker is my Service Advisor, but looks like when I came in, Jimmy was off that day. It is nice to see that every Service Advisor at Lexus of Rockville, MD, has the same highest commitment to performing great quality jobs and fantastic customer service. More
This is our second Lexus we have had serviced at this location. The Service Department is efficient, the lounge is comfortable and the people are customer focused location. The Service Department is efficient, the lounge is comfortable and the people are customer focused More