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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,473 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,473 reviews

November 21, 2021

New to this area from South Jersey and very happy with Nelson and staff. Very relieved that I’ve found honest, reliable and professional people at Rockville Lexus More

by gsf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nelson
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

Thanks for choosing Ourisman Lexus of Rockville! We're pleased that Nelson helped take care of your car. It makes us happy that we could earn your trust.

November 21, 2021

I have got battery replaced and 40K miles service done on my Lexus NX200. All operations performed pofessionally. Justin was attentive to all my requests. Thanks! More

by igorartemiev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

Thank you for trusting our team to keep your vehicle running smoothly. We're pleased that we were able to perform great service on your Lexus NX 200! --The Ourisman Lexus of Rockville Team

November 21, 2021

The service was superb. Justin is very knowledgeable and did an excellent job helping me. More

by Hhp8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

It's great to hear that Justin helped deliver superb service! Thanks for taking the time to leave this wonderful review of Ourisman Lexus of Rockville.

November 21, 2021

Professionalism, great customer service, trustworthy , keeps my car in good working order which gives me confidences when I’m on the road More

by Ampage623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierr
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

Ensuring our customers feel confident in their vehicles is what it's all about here at Ourisman Lexus of Rockville! Thank you for the five stars. Have a great day!

November 20, 2021

Pier is always very professional , explained to me in a very clear manner . Very happy More

by Italy 🇮🇹
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pier
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

We are happy to hear that you had such a successful experience working with Pier. Thank you for choosing Ourisman Lexus of Rockville and we wish you many safe and happy miles!

Nov 22, 2021 -

Italy 🇮🇹 responded

Pier was great ! Answered all our questions very professionally

November 20, 2021

They are there for you. If you have a question ora worry They are there for you. If you have a question or a worry it is answered More

by mr4homes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We appreciate your support and are happy to hear that you are so confident in the Ourisman Lexus of Rockville team. Have a wonderful day, and we hope to welcome you back again down the road!

November 20, 2021

Excellent attention. I don’t speak English very well and Nelson helped me. He is knowledgeable and nice More

by Crlsgnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

We're so pleased Nelson was able to provide such an attentive service experience for you. All of us at Ourisman Lexus of Rockville appreciate having you as a customer and hope to see you again next time. Safe travels!

November 20, 2021

Great service in a timely manner. Was kept informed about what needed to be done. More

by Dbrazz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

We're so pleased to hear you were able to get back on the road in no time. Thank you for choosing Ourisman Lexus of Rockville to assist with your service needs and we hope to see you again down the road. Take care!

November 20, 2021

Lexus Rockville did an excellent job as always. I tried the valet service for the first time and it worked very well More

by smamieva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Nov 22, 2021 -

Ourisman Lexus of Rockville responded

We love hearing that our valet service impressed you! It's wonderful that you rely on the Ourisman Lexus of Rockville team for exceptional service, and we look forward to our next opportunity to deliver a great experience!

November 20, 2021

Prompt, reliable and all around outstanding service. Knowledge, honest, and courteous staff. Simply the best More

by Pamelawilliams15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas, Gabriela Ramos
Report | Print
Nov 20, 2021 -

Ourisman Lexus of Rockville responded

Nothing makes our day quite like hearing you rely on our team for upfront, informative, and courteous service, Pamela! The Ourisman Lexus of Rockville team will be delighted to hear your positive feedback, and we genuinely look forward to our next chance to work together!

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