Ourisman Lexus of Rockville

Great customer service team. Justin was great. Very friendly and helpful. Keep me updated and informed on the status. friendly and helpful. Keep me updated and informed on the status. More

Great service! Everything as promised which includes the time it took to complete - which is the most important to me. time it took to complete - which is the most important to me. More

Ok. I appreciate the service at Rockville but don’t like being forced to write comments being forced to write comments More

Nelson was attentive to my repair concerns which was an emergency. I was placed in a loaner vehicle and my car was returned to me promptly the following morning. emergency. I was placed in a loaner vehicle and my car was returned to me promptly the following morning. More

Osborne was great! He new exactly what to do with my car and fix the issues I had and he was very polite sweet just down right nice. Last time I took my car to get the oil change the guy was not nice at al and fix the issues I had and he was very polite sweet just down right nice. Last time I took my car to get the oil change the guy was not nice at all. If all the people who works there is half as nice as he is life would be easier and happier. Not only Osborne deserves a promotion, he is absolutely an asset to the store and the company More

Great customer service, friendly, upfront about costs and time for service - highly recommend, great work time for service - highly recommend, great work More

Makes servicing easy. Don’t recommend what you don’t need. Always a positive experience need. Always a positive experience More

Excellent service department. We have been servicing our cars at this dealership for ten years, they have always taken car of our cars and kept them running without issues. cars at this dealership for ten years, they have always taken car of our cars and kept them running without issues. More

Great service. Even after my 140K follow-up. They took care of me -thank you! care of me -thank you! More

Let’s be honest, it’s never fun having to shell out hundreds or thousands of dollars to have your cars repaired but I can say that the dealers at Lexus of Rockville try to make it a little less painful hundreds or thousands of dollars to have your cars repaired but I can say that the dealers at Lexus of Rockville try to make it a little less painful with there kindness. I also appreciate how they explain the services to me and answer my questions. More