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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,473 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,473 reviews

December 15, 2021

Great place for. Sales and Service. Treated with kindness and professionalism on both service and sales More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Athanasios Tsounis
Dec 15, 2021 -

Ourisman Lexus of Rockville responded

We're happy to hear that you've had a successful experience with both our sales and service teams, Dan! Thank you for choosing Ourisman Lexus of Rockville and we look forward to seeing you again down the road. Safe travels!

December 15, 2021

Excellent service at the service department. They took care of our car and provide five star service at every step More

by Minhnguyetthile
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andres
Dec 16, 2021 -

Ourisman Lexus of Rockville responded

We're happy to hear it! Thank you for the wonderful review and we look forward to seeing you at your next service appointment. Take care! - Ourisman Lexus of Rockville

December 14, 2021

Excellent Customer Service & very professional with building customer rapport ; genuine. All concerns were taken addressed. Thank you. More

by LyLi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osborne and Yaw
Dec 14, 2021 -

Ourisman Lexus of Rockville responded

It was our pleasure to assist you! Thank you for the excellent review and for taking your automotive needs to Ourisman Lexus of Rockville - we hope to see you again!

December 14, 2021

I was so impressed with the maintenance service I received at Lexus of Rockville! Everything was so well done, from the complimentary vehicle pick up to the communication about my car’s maintenance. More

by Claudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 15, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to review us, Claudia! We are so glad to hear that you had such a successful and communicative service experience working with Mike and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

December 13, 2021

They always give the best customer service. We have been buying cars from them for 20 years because of there products and excellent customer service!!! More

by Rnprof.katz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Wood
Dec 13, 2021 -

Ourisman Lexus of Rockville responded

We really appreciate this review of Ourisman Lexus of Rockville! It's great to hear that you've loved your 20 years of purchases from us. We are so grateful for your business!

December 12, 2021

Fantastic service. Really made the process more streamlined. Very happy with what we were able to manage at home/via Docusign - and of course delivery. More

by adabrams100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kabira, Gabriela Ramos
Dec 13, 2021 -

Ourisman Lexus of Rockville responded

Thank you for the great review, Ada! We appreciate your support and are thrilled to hear that you had such a successful at-home purchase experience working with the Ourisman Lexus of Rockville team. Enjoy your new vehicle, and we hope to earn your business again down the road!

December 12, 2021

Staff is very polite, friendly and competent. Service was timely performed and well done. and a loner was provided. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Dec 13, 2021 -

Ourisman Lexus of Rockville responded

Hey Larry! It makes us happy that our team was so polite and friendly! We appreciate this excellent review here at Ourisman Lexus of Rockville.

December 11, 2021

I couldn't have asked for better service. True, I have been bringing my car to this dealership for 12 years. This was the best experience. Both Pierr and Darwin were responsive, provided quick service, More

by Jarpadbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierr, Darwin
Dec 13, 2021 -

Ourisman Lexus of Rockville responded

We are so grateful for your years of business and your positive feedback! Thank you for choosing Ourisman Lexus of Rockville and for sharing your kind words about our team. We look forward to seeing you next time!

December 11, 2021

Always great service ! Been a customer for over 25 years and will always be a customer due to the total customer experience! More

by Joecolletta329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Solan
Dec 13, 2021 -

Ourisman Lexus of Rockville responded

Hi Joe - We couldn't be more grateful for your 25+ years of business! Thank you for choosing Ourisman Lexus of Rockville and for sharing your positive review. We look forward to seeing you next time!

December 11, 2021

First rate service dept. Prompt, competent, courteous - got parts in one day because we were shipping car More

by Agrimaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie
Dec 13, 2021 -

Ourisman Lexus of Rockville responded

It is truly great to hear that our team was prompt, helpful, and efficient. We appreciate your confidence in our work here at Ourisman Lexus of Rockville!

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