Ourisman Lexus of Rockville

Service was great on an emergency basis. Nelson took care of me right away on a Saturday even though I didn't have an appointment. Thanks!! of me right away on a Saturday even though I didn't have an appointment. Thanks!! More

Very friendly and professional— I have a good relationship with my service manager who is very knowledgeable of me needs relationship with my service manager who is very knowledgeable of me needs More

Mr. Jesse Drost and Mr. Tim Wood of the Ourisman Lexus in Rockville are highly professional, friendly, helpful, knowledgeable, and very efficient staff of the sales department. They made the sale process fo Rockville are highly professional, friendly, helpful, knowledgeable, and very efficient staff of the sales department. They made the sale process for us as easy as possible. We have purchased our Lexus cars in the previous years in the same dealership, however, we have to mention that the current Ourisman sales crew under the leadership of Jesse Drost is much more professional, friendly, competent, and proficient than the previous ones. They are a great asset to the Lexus company. Please pass our great thanks to Jesse Drost and Tim wood. Larisa and Gregory More

The service from customer service to the mechanical servicing of the car was professional and a pleasure. Ozzie was very, very good at accommodating a change of plans at the last minute due to a delay. servicing of the car was professional and a pleasure. Ozzie was very, very good at accommodating a change of plans at the last minute due to a delay. Overall a very good experience. More

Responsive and courteous and professional and cost conscious and timely and well coordinated and communicated service conscious and timely and well coordinated and communicated service More

Friendly, efficient, professional. They get the service work done better than expected and within their stated timeframe work done better than expected and within their stated timeframe More

Ourisman is conveniently located, and the customer service is great. Pierr was my advisor, and he was terrific— friendly, professional, and kept me informed. service is great. Pierr was my advisor, and he was terrific— friendly, professional, and kept me informed. More

Excellent service and a professional, friendly staff. Mike was particular an excellent representative for Lexus of Rockville. Mike was particular an excellent representative for Lexus of Rockville. More

Very perfect service, no language expression, perfect，Perfect service process. This is my most correct choice perfect，Perfect service process. This is my most correct choice More

The LEXUS dealer in Rockville Maryland has a first class service. I can count on them to make sure my car always runs well. service. I can count on them to make sure my car always runs well. More