Ourisman Lexus of Rockville

Dealer was unable to definitively diagnose/repair my suv. Check engine light came on after driving only 55 miles, after paying $1,700.00 for repairs! Was told that mechanic was unable to pinpoint exact cause Check engine light came on after driving only 55 miles, after paying $1,700.00 for repairs! Was told that mechanic was unable to pinpoint exact cause of problems. Staff was professional. More

Always a problem-free, professional experience at Ourisman Lexus. High praise for Jimmy in service. Ourisman Lexus. High praise for Jimmy in service. More

Service always cordial. Very comfortable waiting area. Took a little longer than expected but understandable due to holiday Took a little longer than expected but understandable due to holiday More

The service here is much better than what we have experienced at other dealerships. They genuinely care! experienced at other dealerships. They genuinely care! More

I had the best service that I have experienced in a dealership ever!! Jimmy was the best, he helped me quickly and with no hassle. Even though I did not have an appointment. I highly recommend this dea dealership ever!! Jimmy was the best, he helped me quickly and with no hassle. Even though I did not have an appointment. I highly recommend this dealership and Jimmy to everyone. More

Great customer service. Justin was very helpful, addressed all my concerns and answered all my questions. I highly recommend this place. addressed all my concerns and answered all my questions. I highly recommend this place. More

Excellent buying experience! Chris was cordial, patient, and accommodating. All details were explained very well and the numbers were transparent. Would definitely recommend dealer and Chris in particular i and accommodating. All details were explained very well and the numbers were transparent. Would definitely recommend dealer and Chris in particular if you're looking for a Lexus. An added touch was a bow on the vehicle at delivery, which made it special. Thank you Ourisman! More

Best customer service and car buying experience ever! Thank you to Mr. Doug Quander and the rest of the team that helped us, for taking such good care of us, and for always putting our needs first. Thank you to Mr. Doug Quander and the rest of the team that helped us, for taking such good care of us, and for always putting our needs first. More

Efficient, courteous, friendly. My car was completed within the time estimated. Interior was protected with mats and plastic. within the time estimated. Interior was protected with mats and plastic. More

Great service team and answers questions in an understanding manner for all drivers. No padding of expense’s. understanding manner for all drivers. No padding of expense’s. More