Ourisman Lexus of Rockville

Lexus of Rockville found other issues that needed attention and took care of those in shorter timeframe as original repair. Excellent work. Thank you. attention and took care of those in shorter timeframe as original repair. Excellent work. Thank you. More

All phases of the customer interactions were handled with courtesy and thoughtful reflection which provided the best opportunity for the best advice. The customer’s concerns are addressed and action is taken courtesy and thoughtful reflection which provided the best opportunity for the best advice. The customer’s concerns are addressed and action is taken to provide a high level of confidence in the dealership and it’s staff. More

Yaw was ready for us and very knowledgeable. He showed us what we wanted to see. He was very helpful, cordial, responsive. what we wanted to see. He was very helpful, cordial, responsive. More

The fact they came to pick up cat from home and deliver back to me was so convenient. Fast and timely service back to me was so convenient. Fast and timely service More

I called Josh first thing in the morning and told him what I was interested in. When we arrived, he immediately took us to the cars we wanted to see. He was ready for us and the whole process was as ea what I was interested in. When we arrived, he immediately took us to the cars we wanted to see. He was ready for us and the whole process was as easy as buying a car can be. I would definitely buy there again! More

Personable customer service and great follow through. I have full confidence in Lexus of Rockville have full confidence in Lexus of Rockville More

Car was returned without my tune to my size and my temperature preference. It was tune to your driver preferences and size temperature preference. It was tune to your driver preferences and size More

Easy and thorough experience and Arron. Was very helpful with explaining what needed to be done with explaining what needed to be done More

easy schedule they called and remind me when it's due.Not so long waiting time.Helpful service tech.They all deserve five stars. so long waiting time.Helpful service tech.They all deserve five stars. More

Good but expensive service. Reps are cordial and responsive. Waiting room is clean and comfortable. Miss the bagel and refreshment counter. responsive. Waiting room is clean and comfortable. Miss the bagel and refreshment counter. More