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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,507 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,507 reviews

March 29, 2022

The service manager Mike was extremely friendly and helpful also he kept me posted with the status of my car and saved me a couple of hundred dollars, due to being able to save a part on my wheel. I am More

by Kemesia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Service
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Mar 29, 2022 -

Ourisman Lexus of Rockville responded

Kemesia - Customer satisfaction is our priority so we are delighted to see this feedback. Thank you for posting about your recent service experience working with Mike! All of us at Ourisman Lexus of Rockville appreciate your business and wish you safe driving.

March 27, 2022

Customer area was comfortable and The length of time to complete servicing was reasonable thanks More

by Kwekumuata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 28, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Ourisman Lexus of Rockville team. Safe travels, and we hope to earn your business again down the road!

March 26, 2022

Quickly resolved my issues. Very attentive staff! Recommend any Lexus owner go to this dealership for service! More

by RRH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike J.
Report | Print
Mar 26, 2022 -

Ourisman Lexus of Rockville responded

We're thrilled to hear that our attentive and efficient service made your visit such a success! Thank you tremendously for recommending Ourisman Lexus of Rockville, and we hope to have the chance to assist you again down the road!

March 26, 2022

Thank you very much helpful and friendly nice to talk too and Really answer my question More

by Chitmalago
Friendliness
Recommend Dealer
Yes
Employees Worked With
Athanasios tsounis
Report | Print
Mar 26, 2022 -

Ourisman Lexus of Rockville responded

It's lovely to hear how positive our team's informative care made your experience! We're always happy to take the time to answer questions, and we're glad that means a great deal to you. Many thanks for supporting Ourisman Lexus of Rockville with a great review, and we wish you safe travels on the road ahead!

March 26, 2022

Great experience. Very happy with the service they provided. Especially Athanasios Tsounis was great. He is very caring and helpful. More

by Shaan Noman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Athanasios Tsounis
Report | Print
Mar 28, 2022 -

Ourisman Lexus of Rockville responded

Thank you for sharing your terrific review of Athanasios and the team! We are grateful to have earned your business here at Ourisman Lexus of Rockville and we hope to see you again down the road. Have a wonderful day!

Apr 02, 2022 -

Shaan Noman responded

Great experience. Very happy with the service they provided. Especially Athanasios Tsounis was great. He is very caring and helpful.

March 25, 2022

friendly and efficient. ... excellent experience .. definitely recommend the dealership.. pick up and drop off service was a nice touch More

by rajsharma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Mar 25, 2022 -

Ourisman Lexus of Rockville responded

Friendly and efficient service is what we strive to deliver! Thank you for the incredible review and for trusting Ourisman Lexus of Rockville with your business. We hope to see you again!

March 25, 2022

Jimmy Baker is awesome. His service is the main reason we keep coming back! Highly recommended. More

by cheffron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker
Report | Print
Mar 25, 2022 -

Ourisman Lexus of Rockville responded

Your recommendation of Jimmy and the team means a lot to us! Thank you for choosing Ourisman Lexus of Rockville and for sharing your feedback. See you next time!

March 25, 2022

The folks who work there are very friendly and efficient. Very responsive to customer questions. More

by Mhoffman862
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Drost and Tony Rincon
Report | Print
Mar 25, 2022 -

Ourisman Lexus of Rockville responded

This feedback makes our day as friendly and efficient is how we strive to be. From everyone here at Ourisman Lexus of Rockville, thank you for your business and great review!

March 25, 2022

Always completely satisfied. Excellent service, comfortable waiting area with great coffee and bagels! Most importantly, communication is superb. More

by nwollman33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Furstenberg
Report | Print
Mar 25, 2022 -

Ourisman Lexus of Rockville responded

It truly means the world to hear you're always satisfied with our service. From everyone here at Ourisman Lexus of Rockville, thank you for the outstanding feedback!

March 24, 2022

Very good experience working with the whole dealership and with Pei Pei who sold me the car. This is my first Lexus and I could not be happier with the car and the service so far. More

by Kathyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai
Report | Print
Mar 24, 2022 -

Ourisman Lexus of Rockville responded

Kathy, thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Pei Pei and the Ourisman Lexus of Rockville team. Drive safely in your new vehicle, and we hope to see you back!

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