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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,501 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,501 reviews

May 07, 2022

Wonderful Service Department particularly Jim Baker, Very efficient and friendly. Mechanics are great. Five Stars More

by Norakeaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
May 09, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jim and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back!

May 06, 2022

Jimmy is great! He is very efficient and always keeps me informed with the best information More

by royg14
Recommend Dealer
Yes
Employees Worked With
Tony Rincon
Report | Print
May 06, 2022 -

Ourisman Lexus of Rockville responded

We're thrilled that Jimmy and the Ourisman Lexus of Rockville team always take tremendous care of you! Thank you for your business and for taking the time to share. Till next time!

May 05, 2022

Excellent service at this dealership. Justin is very helpful. Definitely recommend for other to consider More

by Yousufnagaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
May 05, 2022 -

Ourisman Lexus of Rockville responded

Excellent service is our number one goal! Thank you for the incredible review and recommendation, from the whole Ourisman Lexus of Rockville team!

May 05, 2022

The agent was very detail with the information on my car, also he was Polite, friendly and precise!!! More

by Beeyou30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
May 05, 2022 -

Ourisman Lexus of Rockville responded

Thank you for choosing Ourisman Lexus of Rockville and for stopping by to share your experience! We hope to work with you again down the road.

May 04, 2022

Ourisman Lexus service was excellent and their pricing was fair and reasonable. The service advisor Nelson was professional and helpful to a smooth experience. More

by Sklebanoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
Report | Print
May 04, 2022 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with Nelson and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

May 04, 2022

Very friendly and helpful. They are organized and clean. Have very good energy as well More

by aylamilam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosanne Baggett
Report | Print
May 04, 2022 -

Ourisman Lexus of Rockville responded

Friendly and helpful is how we aim to be! Thank you for the amazing review and for choosing Ourisman Lexus of Rockville!

May 04, 2022

I can always count on Mike to deliver quality service! ! He’s amazing and I wouldn’t want to work with anyone else!! More

by SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jankowitz
Report | Print
May 04, 2022 -

Ourisman Lexus of Rockville responded

We really appreciate your continued support of Mike and the team! Thank you for choosing Ourisman Lexus of Rockville and for sharing a review. Safe travels until we see you again!

May 04, 2022

Prompt and professional service form the Service Manager Aaron and the Mechanics who worked on the Car More

by Bobjohnsonobx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
May 04, 2022 -

Ourisman Lexus of Rockville responded

Hi Bob - We are delighted that you had such a positive experience working with Aaron and the team! Thank you for choosing Ourisman Lexus of Rockville and for stopping by to leave a review. Drive safely!

May 04, 2022

Service was great, team was very helpful. Love that they take customer service very seriously ❤️ More

by Bontello87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
May 04, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the review! We are glad to see that our team was helpful and nice to work with. We appreciate the kind words here at Ourisman Lexus of Rockville!

May 03, 2022

Everything about it was terrific - from the you g woman who scheduled the appointment through the various chauffeurs and through the follow up from Bernie. More

by Patedmister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie, Candice, delivery young man , Gabriela Ramos
Report | Print
May 03, 2022 -

Ourisman Lexus of Rockville responded

We're elated that every element of your experience was terrific! Thank you for the tremendous review and for trusting Ourisman Lexus of Rockville with your business - we'll be here whenever you need us next!

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