Ourisman Lexus of Rockville
Rockville, MD
Filter Reviews by Keyword
By Type
Showing 2,346 reviews
I wanted to take a moment to express my overall satisfaction with my recent sales experience at Ourisman Lexus of Rockville. I was particularly impressed with sales associate Jin's knowledge about satisfaction with my recent sales experience at Ourisman Lexus of Rockville. I was particularly impressed with sales associate Jin's knowledge about the products. His ability to answer all my questions thoroughly and provide detailed explanations made the process very smooth. The level of customer service I received was outstanding. Jin was always available to assist and made me feel valued as a customer. The entire process, from initial inquiry to final purchase, was handled efficiently and with minimal hassle. I am very pleased with my purchase and feel confident that I made the right decision, thanks to the excellent guidance provided. I will definitely consider Ourisman Lexus of Rockville for future purchases and will happily recommend your services to friends and family. Thank you once again for an exceptional sales experience. More
Andres was professional and courteous and provided a solution that would minimally interfere with our plans for the next day. He is an example of commitment to the client, he kept his word that he would solution that would minimally interfere with our plans for the next day. He is an example of commitment to the client, he kept his word that he would take care of us the best he could with the time constraints. I'm grateful for his service and his commitment. If I'm ever again in the area needing service, I will return and ask for Andres. Thank you for your excellent customer service. Lexus of Rockville is blessed to have him on the team. More
Tony was an outstanding asset in my purchasing the car. Very courteous and took the time to explain the functions of the car. Even delivered to my house. Top notch salesman. Made this a very pleasant exper Very courteous and took the time to explain the functions of the car. Even delivered to my house. Top notch salesman. Made this a very pleasant experience. More
Dela was very professional and helpful. Deal and his whole crew helped us to buy the car and we are very happy with the deal and purchase. We will buy next car from ourisman I will recomm Deal and his whole crew helped us to buy the car and we are very happy with the deal and purchase. We will buy next car from ourisman I will recommend Dela as a sales person. And Mr Garcia. I really appreciate and thankful More
I have been dealing with this dealership for over twenty years. I have found it be a very pleasant experience. I bought my last car from YK and I bought this new car from him. He is a very personable and kn years. I have found it be a very pleasant experience. I bought my last car from YK and I bought this new car from him. He is a very personable and knowledgeable salesman. I would recommend him highly More