Ourisman Lexus of Rockville

Excelente services , Pierr was very helpful and gave me good advice and suggestions . His knowledge of my car services history was excellent good advice and suggestions . His knowledge of my car services history was excellent More

Lexus of Rockville is a great dealership. They have attentive service reps. They greet you with a smile. The dealership location is convenient for me, but I go to Lexus of Rockville because They have attentive service reps. They greet you with a smile. The dealership location is convenient for me, but I go to Lexus of Rockville because they treat their customers courteous and with respect. More

From the purchase of the car, thru the years I’ve received absolutely excellent service! received absolutely excellent service! More

This is a great dealership. From the sales people in the used car department to the crew in service especially Justin all have been nothing but outstanding. Highly recommend. From the sales people in the used car department to the crew in service especially Justin all have been nothing but outstanding. Highly recommend. More

Had a great experience with my new car purchase. Ryan Ando, the GSM, was efficient and polite as well as knowledgeable and energetic. The entire team accommodated all my needs and it was a very posi Ryan Ando, the GSM, was efficient and polite as well as knowledgeable and energetic. The entire team accommodated all my needs and it was a very positive experience. This is my 2nd purchase at this dealership and I highly recommend Ourisman Lexus of Rockville. More

For the second time my service was incomplete because they are missing a part, and I have to go back. At least they told me this time. First time was recall work that they confirmed they had the part and they are missing a part, and I have to go back. At least they told me this time. First time was recall work that they confirmed they had the part and then didn’t at the time of the appt. They only told me because I asked. They are supposed to call when this part is in so I can come back. Still waiting on that.., More

They were helpful and really in tune to what we wanted and needed. I would definitely buy from them again. and needed. I would definitely buy from them again. More

This this the only car dealership that I am comfortable going to for me car maintenance. going to for me car maintenance. More

Best service experience ever! Met at my car by my friendly service agent, Mike, and I could follow the progress of my car by email updates. I even got a car wash at the end! Met at my car by my friendly service agent, Mike, and I could follow the progress of my car by email updates. I even got a car wash at the end! More

I've had a 14-year relationship with this dealership. Have bought and have had serviced 2 Lexus vehicles from/with them. Making a service appointment is always easy. I usually choose to wait for my ca Have bought and have had serviced 2 Lexus vehicles from/with them. Making a service appointment is always easy. I usually choose to wait for my car when it is being serviced, but arranging a loaner car is also easy. I plan to replace my current car this year and will return to Lexus of Rockville to do that. More