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Ourisman Lexus of Rockville

Overview Reviews (2,501) Inventory (359)

Ourisman Lexus of Rockville

Name: Ourisman Lexus of Rockville
Address: 15501 Frederick Rd., Rockville, MD, 20855, US
Telephone: (301) 781-6878
Rating: 4.8

4.8

2,501 Reviews

15501 Frederick Rd., Rockville, Maryland 20855

Directions Directions

Sales: (301) 781-6878

Service: (301) 709-7432

Parts: (301) 381-3229

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Ourisman Lexus of Rockville

Rockville, MD

Overview

Reviews

Vehicles

4.8

2,501 Reviews

Call Dealership (301) 781-6878

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15501 Frederick Rd.

Rockville, MD

20855

Directions

4.8

2,501 Reviews

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View 8 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 8 Awards

Overview Reviews (2,501) Inventory (359)

Contact Ourisman Lexus of Rockville

Sales: (301) 781-6878

Service: (301) 709-7432

Parts: (301) 381-3229

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buying experience customer service professional car service recommend dealer time service department delivery

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Showing 2,501 reviews

June 09, 2022

SALES VISIT - NEW

Justin is my service rep. He was very professional and knowledgeable. He kept me informed. He was very professional and knowledgeable. He kept me informed. More

by Pattiew1

Recommend Dealer

Yes

Employees Worked With

Justin Furstenberg was my service rep. Outstanding service

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Jun 09, 2022 -

Ourisman Lexus of Rockville responded

Thank you so much for this fantastic review! We're thrilled that you enjoyed working with Justin and our team here at Ourisman Lexus of Rockville. We hope you have a fantastic rest of your day!

June 08, 2022

SERVICE VISIT

I have been going to Lexus of Rockville for the past 12 years. The service I always receive there is excellent. years. The service I always receive there is excellent. More

by Roglonat

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jimmy Baker

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Jun 08, 2022 -

Ourisman Lexus of Rockville responded

Thank you so much for your excellent review. We are so grateful to you for your 12 years of loyalty to us here at Ourisman Lexus of Rockville. We look forward to seeing you next time!

June 08, 2022

SERVICE VISIT

I always have a positive experience with Lexus of Rockville. The service advisors are very knowledgeable, as well as, friendly and professional. I worked with Jimmy. He explained everything to me Rockville. The service advisors are very knowledgeable, as well as, friendly and professional. I worked with Jimmy. He explained everything to me about the work I was having done. He also went above & beyond in helping with my radio problem. I would highly recommend using Lexus of Rockville for service work. Thanks, again, Jimmy. More

by Mom2Sammy

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jimmy Baker

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Jun 08, 2022 -

Ourisman Lexus of Rockville responded

It's always a good day when we receive a five-star review from a happy customer! Thank you for taking the time to share with us and give a shoutout to Jimmy. The Ourisman Lexus of Rockville team appreciates your business!

June 07, 2022

SERVICE VISIT

All job was done for 2. 5 hours. Thank you for service. We are very satisfied with your job! 5 hours. Thank you for service. We are very satisfied with your job! More

by olga.sterkis

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jimmy , Gabriela Ramos

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Jun 07, 2022 -

Ourisman Lexus of Rockville responded

Thanks for trusting the Ourisman Lexus of Rockville service team to take care of your vehicle in a timely way. See you again next time!

June 07, 2022

SALES VISIT - NEW

Pei Pei is an friendly excellent sale person . Lexus of Rockville is a good car dealership . Lexus of Rockville is a good car dealership . More

by Kenleung1368

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gabriela Ramos

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Jun 07, 2022 -

Ourisman Lexus of Rockville responded

Thank you for leaving Ourisman Lexus of Rockville a five-star review and giving a shoutout to Pei Pei! Until next time, drive safe.

June 07, 2022

SERVICE VISIT

It took a long time, but they did a great job and answered my questions. James helped a lot . answered my questions. James helped a lot . More

by soraya_bakhtiari

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jimmy

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Jun 07, 2022 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave a review! We're glad that James and the rest of the Ourisman Lexus of Rockville provided quality assistance and that the service was satisfactory, despite the waiting time. Have a wonderful day!

June 07, 2022

SERVICE VISIT

Andres was friendly and communicated with me regarding my tire issue. I got a same day appointment & tired replaced in a reasonable amount of time tire issue. I got a same day appointment & tired replaced in a reasonable amount of time More

by tcushing

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Andres

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Jun 07, 2022 -

Ourisman Lexus of Rockville responded

We loved reading your positive review! Thank you for sharing your experience with us, we're thrilled that we could assist you here at Ourisman Lexus of Rockville. Have a great rest of your day!

June 07, 2022

SERVICE VISIT

Dealer staff explain purpose of the visit and what will be done, anything that may need to be done. My input is always considered. be done, anything that may need to be done. My input is always considered. More

by Lester

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Andres, Gabriela Ramos

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Jun 07, 2022 -

Ourisman Lexus of Rockville responded

Thank you so much for your kind review, Lester! Our team here at Ourisman Lexus of Rockville genuinely appreciates you taking the time to share your thoughts. We look forward to seeing you next time!

June 07, 2022

SALES VISIT - NEW

Very nice lexus dealer. One of best in town. Always doing a good job and great dealership One of best in town. Always doing a good job and great dealership More

by Sseanm

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Seth hamm

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Jun 08, 2022 -

Ourisman Lexus of Rockville responded

This feedback means a lot to us! Thank you for choosing Ourisman Lexus of Rockville and for sharing your support on our page. We hope to work with you again down the road!

June 05, 2022

SERVICE VISIT

Great place and good service. Friendly staffs and clean environmental. Appointment is easy to book. Friendly staffs and clean environmental. Appointment is easy to book. More

by Poon

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Brad

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Jun 06, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We appreciate your support and hope to see you back again at Ourisman Lexus of Rockville. Safe travels!

Ourisman Lexus of Rockville

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