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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,501 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,501 reviews

June 15, 2022

The Lexus dealership is always very accommodating to my schedule. They repaired my car and gave me a loaner vehicle while they fixed it. I got regular updates by phone as they discovered new issues. The More

by george.wimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine , Gabriela Ramos
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Jun 15, 2022 -

Ourisman Lexus of Rockville responded

George, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

June 14, 2022

Justin at Lexus of Rockville was very helpful and professional and made us feel welcome as new customers More

by Goidfairchild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Gabriela Ramos
Report | Print
Jun 14, 2022 -

Ourisman Lexus of Rockville responded

Thank you for your review! We're delighted that Justin welcomed you to Ourisman Lexus of Rockville with excellent assistance. We're grateful to have earned your business and look forward to working with you again!

June 14, 2022

Aaron was great and I would highly recommend him. The car was ready as agreed. More

by Scottklevenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Jun 14, 2022 -

Ourisman Lexus of Rockville responded

Thank you for your review! We're delighted Aaron delivered excellent service and finished the work on your car as expected. We hope to see you again at Ourisman Lexus of Rockville!

June 14, 2022

Justin took great care of my Lexus 450h service. Waited only about one hour for service to be completed. All in all a great experience More

by chvd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jun 14, 2022 -

Ourisman Lexus of Rockville responded

Thank you for trusting us with your Lexus 450h! Our team at Ourisman Lexus of Rockville is grateful for your business and support. Have a wonderful day!

June 13, 2022

It was a very good experience. Customer service representative had very clear explanations for decision making on hat ti have done. More

by Aeshenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan
Report | Print
Jun 13, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

June 13, 2022

Excellent service. Courteous and efficient and reasonable price. Would highly recommend this dealership. Used for years. More

by Deesyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Jun 13, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

June 11, 2022

Had my 2021 NX Lexus serviced at Lexus if Rockville and the service was excellent. I was greeted by Pierre who advised me what service was most necessary for the life of my vehicle. He was also very knowle More

by Lorena R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre
Report | Print
Jun 13, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the review, Lorena! We're glad that the team took care of you and your 2021 Lexus NX! We will let Pierre know that you say thanks! -Ourisman Lexus of Rockville Team

June 09, 2022

Jimmy is great, great service, in and out in a hour. Would recommend buying a Lexus to everyone More

by Leppy555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Report | Print
Jun 09, 2022 -

Ourisman Lexus of Rockville responded

We love seeing reviews like this! We're delighted that Jimmy delivered excellent, efficient service that shaped your positive experience at Ourisman Lexus of Rockville. Enjoy your new Lexus!

June 09, 2022

The service team has taken great care of my RX350 since I bought it seven years ago. Lexus Rockville is a first rate operation. I'm glad they're close by. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jankowitz
Report | Print
Jun 09, 2022 -

Ourisman Lexus of Rockville responded

Thanks for your review, Mark! We're delighted that the Ourisman Lexus of Rockville team has provided excellent service on your Lexus RX 350 for so many years. We're proud to earn your confidence and look forward to working with you again!

June 09, 2022

Justine was friendly, informative and fast. I enjoy getting my car service at the Rockville location. More

by Onemisstnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jun 09, 2022 -

Ourisman Lexus of Rockville responded

Thank you for this review! We are glad to hear that you loved working with Justine! Thanks for the kind words about the Ourisman Lexus of Rockville crew.

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