
Ourisman Lexus of Rockville
Rockville, MD
Filter Reviews by Keyword
By Type
Showing 2,501 reviews
I was lucky to be assigned to Jimmy again. He was very professional, responsible and helpful. I have been enjoying with the service department. He was very professional, responsible and helpful. I have been enjoying with the service department. More
Excellent, quick and attentive service as soon as I pulled up. Nelson was constantly checking on my vehicle. Gave me an estimate how long it would be (I waited in the shop) and he had it perfectly time pulled up. Nelson was constantly checking on my vehicle. Gave me an estimate how long it would be (I waited in the shop) and he had it perfectly timed. More
I have been taking my Lexus to this dealership for 13 years and receive top notch service. All the employees are great especially my adviser, Jimmy Baker. I put a lot of trust in this Lexus dealership years and receive top notch service. All the employees are great especially my adviser, Jimmy Baker. I put a lot of trust in this Lexus dealership and I have never been disappointed. More
Brendan was excellent subbing for Ozzie who is the greatest customer service representative ever. Both explain the work to be done and give me options and costs. Follow ups with texts and calls keep m greatest customer service representative ever. Both explain the work to be done and give me options and costs. Follow ups with texts and calls keep me in the loop. That is the reason I do all my work and repairs with Lexus...always. More