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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,503 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,503 reviews

July 20, 2022

We had Excellent diagnosis and service Very satisfied All good for the car and the technicians More

by Sharon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Jul 20, 2022 -

Ourisman Lexus of Rockville responded

Thanks for supporting Ourisman Lexus of Rockville with your 5-star review! We're so glad our team provided fantastic service that shaped a positive experience. Many safe and happy miles!

July 20, 2022

My salesman Dela handled my new car purchase. I was from out of state and Dela and Lexus of Rockville handled my concerns efficiently and professional. More

by terrypickett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dela Tamakloe -Ourisman Lexus
Jul 21, 2022 -

Ourisman Lexus of Rockville responded

Terry, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Dela and the Ourisman Lexus of Rockville team. Drive safely in your new vehicle, and we hope to see you back again down the road!

July 19, 2022

The person who assisted me explain the product well that makes me decide to buy it. She is very nice and helpful. She show me the place where the maintenance of the car will be done. More

by Nelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai and Arnold Garcia, Gabriela Ramos
Jul 19, 2022 -

Ourisman Lexus of Rockville responded

Our team is always happy to help you out, Nelly! Thank you so much for choosing Ourisman Lexus of Rockville and we'll see you again soon!

July 18, 2022

I had an excellent experience with Brendan. He answered all my questions and addressed all my needs in a most efficient and courteous fashion. More

by schalla
Recommend Dealer
Yes
Employees Worked With
Brendan
Jul 18, 2022 -

Ourisman Lexus of Rockville responded

We strive to go above and beyond for our guests and will make sure Brendan knows his commitment to customer satisfaction was recognized. Thanks for choosing Ourisman Lexus of Rockville!

July 11, 2022

Both the sales team and the finance team were professional and efficient making the transaction smooth and flawless More

by stevenamichael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm
Jul 12, 2022 -

Ourisman Lexus of Rockville responded

Your review is music to our ears! We're thrilled our sales and finance teams delivered excellent assistance that shaped a seamless experience. Many safe and happy miles from everyone at Ourisman Lexus of Rockville!

July 10, 2022

I had a great experience with Justin. He was very attentive and responded to all of my questions and request. Excellent service! Also, I like the bagels, water and coffee, helps appre More

by marichardson1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 11, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that Justin delivered such a successful service experience. Drive safely, and we hope to see you back again at Ourisman Lexus of Rockville!

July 10, 2022

This dealership provided Great service and attention to detail!!! Would recommend this dealership! Service rep was outstanding! More

by Mary Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 11, 2022 -

Ourisman Lexus of Rockville responded

Mary Anne, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back!

July 09, 2022

Justin has always been a great service manager and he was right there for me during this visit. More

by Helen D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Furstenburg
Jul 11, 2022 -

Ourisman Lexus of Rockville responded

Helen - thank you for the review. We are happy to hear that Justin and the team were nice to work with. See you again next time here at Ourisman Lexus of Rockville!

July 07, 2022

I always like to deal with same team member. They understand what my car needs to keep the life of the car running. More

by Deltared1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker
Jul 07, 2022 -

Ourisman Lexus of Rockville responded

Thank you for your continued trust in the Ourisman Lexus of Rockville team. We appreciate your business and positive review!

July 07, 2022

When we pulled into Ourisman Lexus of Rockville we were in a dealer Audi 5. We had no intention of buying a car, just wanted to compare. Right away the receptionist was welcoming and we had a salesman in 5 More

by genielady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Athanasios and Fahd
Jul 07, 2022 -

Ourisman Lexus of Rockville responded

Woohoo! We are thrilled to hear you had such a successful purchasing experience at Ourisman Lexus of Rockville. Thank you so much for taking the time to leave us this feedback regarding our team's wonderful performance. We appreciate your business and hope you love your new ride!

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