
Ourisman Lexus of Rockville
Rockville, MD
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My salesman Dela handled my new car purchase. I was from out of state and Dela and Lexus of Rockville handled my concerns efficiently and professional. I was from out of state and Dela and Lexus of Rockville handled my concerns efficiently and professional. More
The person who assisted me explain the product well that makes me decide to buy it. She is very nice and helpful. She show me the place where the maintenance of the car will be done. makes me decide to buy it. She is very nice and helpful. She show me the place where the maintenance of the car will be done. More
I had an excellent experience with Brendan. He answered all my questions and addressed all my needs in a most efficient and courteous fashion. He answered all my questions and addressed all my needs in a most efficient and courteous fashion. More
I had a great experience with Justin. He was very attentive and responded to all of my questions and request. Excellent service! Also, I like the bagels, water and coffee, helps appre He was very attentive and responded to all of my questions and request. Excellent service! Also, I like the bagels, water and coffee, helps appreciate the time waiting. More
When we pulled into Ourisman Lexus of Rockville we were in a dealer Audi 5. We had no intention of buying a car, just wanted to compare. Right away the receptionist was welcoming and we had a salesman in 5 in a dealer Audi 5. We had no intention of buying a car, just wanted to compare. Right away the receptionist was welcoming and we had a salesman in 5 seconds. We told him we were probably going to buy the Audi but what did he have that met my requirements. Fahad was on it right away and I fell in love with the IS350. Even though he wasn't feeling well he stayed and went back and forth to get me the price I was comfortable with. At that point , because he wasn't well, Athanasios took over and taught me everything I needed to know to get home safely. It was almost 10PM so I knew he wanted to go home, but he stayed until I knew what I was doing. Then he called me the next day to make sure I was happy. This was a good experience, not always the case when buying a car, but everyone there made me feel like I was the only customer there. Kudos Ourisman!! I don't live in Rockville but will definitely recommend you to my friends in that area. More