Ourisman Lexus of Rockville

The dealership was clean and modern. The salesperson was knowledgeable and professional. He was also courteous and pat. The salesperson was knowledgeable and professional. He was also courteous and pat. More

The staff is very friendly and professional. I was informed of anything on the car that might need attention, either at that time or in the future. I did not feel that they were trying to “sell” I was informed of anything on the car that might need attention, either at that time or in the future. I did not feel that they were trying to “sell” me anything, and I appreciated their input and concern. Highly recommend them More

I have bought 3 Lexus's from this dealer and have had them serviced there for the last 20 years. The current ownership has kept up the devotion to professional and efficient customer service that has be them serviced there for the last 20 years. The current ownership has kept up the devotion to professional and efficient customer service that has been evident throughout my relationship with them. I recommend them highly. Justin was the most recent sales advisor I dealt with, and he continues the tradition of the excellent service advisers over the years at this dealer. More

Excellent, professional, efficient, and prompt service all around, starting from scheduling to loaner to delivery of serviced car. all around, starting from scheduling to loaner to delivery of serviced car. More

Jimmy Baker Are extremely professional and efficient. They constantly follow up with any concerns that I have with my car. Jimmy is almost always available to talk to me when I need to talk to him. They constantly follow up with any concerns that I have with my car. Jimmy is almost always available to talk to me when I need to talk to him. More

Nelson was very helpful as were the others who contacted me including the person who picked up the car for service. me including the person who picked up the car for service. More

Always great service with friendly people waiting to assist you. They are also very polite and willing to help. assist you. They are also very polite and willing to help. More

Excellent service - on time and they picked up my car at my home and delivered it later that afternoon. Could not have been easier. my home and delivered it later that afternoon. Could not have been easier. More

The service on all three of my Lexus SUVs over 20 years has always been truly outstanding. Jimmy is a dedicated service manager, making sure the work is done professionally and on time, The service and pe has always been truly outstanding. Jimmy is a dedicated service manager, making sure the work is done professionally and on time, The service and people are excellent. More

Ozzie is extremely professional and very knowledgeable. Also very trustworthy and will always ensure your experience is nothing less than amazing. Also very trustworthy and will always ensure your experience is nothing less than amazing. More