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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,505 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,505 reviews

August 07, 2022

Brad kept me in the loop with what was happening, very efficient from start to finish. More

by Rahmosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad (service)
Aug 08, 2022 -

Ourisman Lexus of Rockville responded

We are thrilled that you were so well taken care of by Brad and the team! Thank you for trusting Ourisman Lexus of Rockville with your business, we look forward to the next opportunity to assist you. Drive safely!

August 06, 2022

Nelson n my service advisor is always great. He makes his customers feel valued and heard. More

by Jcmlla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, tony , Gabriela Ramos
Aug 08, 2022 -

Ourisman Lexus of Rockville responded

Your review warms our hearts! We're overjoyed Nelson has made you feel so valued as an Ourisman Lexus of Rockville customer. We look forward to working with you again next time!

August 05, 2022

Excellent customer service. Very cooperative & informative. I’m really excited to have a new Model RX 350. I’ll refer my friends & relatives to visit your office soon, thanks More

by Mohammad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Aug 06, 2022 -

Ourisman Lexus of Rockville responded

Thank you, Mohammad! We're elated our team provided accommodating and professional assistance that's earned Ourisman Lexus of Rockville your trust. Enjoy your new Lexus RX 350!

Aug 07, 2022 -

Mohammad responded

Thanks, I got my dream Lexus RX 350 Car. I’m so excited & wish my compliments to your Team who helped me in achieving my goal. Best of luck to Lexus of Rockville.

Aug 08, 2022 -

Ourisman Lexus of Rockville responded

We're all so glad we could help you get your dream car. Drive safely, and we hope to work with you again down the road at Ourisman Lexus of Rockville!

August 05, 2022

Maintenance Service on my ES350 has consistently been performed with great care and attention to detail. More

by happycustomer2017
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Aug 05, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Ourisman Lexus of Rockville team. Drive safely in your Lexus ES 350, and we hope to see you back!

August 04, 2022

Lexus of Rockville has always provided professional and efficient services! They provide their clients with an honest estimate of costs and will update the client if additional costs are necessary before t More

by Collette#3434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Auslander
Aug 04, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the 5-star review! We work hard to provide our guests with straightforward and thorough customer service and are delighted to see this was reflected in your experience. We hope you and your family have a fantastic day! –Ourisman Lexus of Rockville

August 04, 2022

Seth Listened to what we were looking for and provided us with options. He was courteous, efficient and flexible. He went the extra mile to make this a pleasant buying experience which is why we go to him fi More

by lourdes_robaina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm, sasan
Aug 04, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Seth and the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

August 03, 2022

Joao was a joy to work with. He made my car buying experience pleasant and stress free!! More

by agranter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joao Galvez, Gabriela Ramos
Aug 03, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the 5-star review! We are thrilled your purchasing experience with our team was totally stress-free. Come back to Ourisman Lexus of Rockville anytime!

August 03, 2022

The staff are Great and supper professional. I would highly recommend this dealership for those looking to own a wonderful LEXUS. More

by Farid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuki Huang
Aug 03, 2022 -

Ourisman Lexus of Rockville responded

Thank you for the support! It was our pleasure to work with you here at Ourisman Lexus of Rockville and we hope to see you again down the road. Safe travels!

August 03, 2022

They are truly interested in making a sales beneficial to the customer. They work hard and committed to earning your business!! More

by shoelvr2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayla, Douglas Quander, Gabriela Ramos
Aug 03, 2022 -

Ourisman Lexus of Rockville responded

Our top priority is to find you a car and a deal that will suit all your needs. We're glad you put your trust in us to make your search a success, and we wish you many happy miles in your new car! - Ourisman Lexus of Rockville

August 02, 2022

The sale representative was very nice, patient curtious and helpful. He took me and my wife for a test drive. More

by virarya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
Aug 02, 2022 -

Ourisman Lexus of Rockville responded

We're so glad our team offered professional assistance that made your experience positive. We hope to work with you again at Ourisman Lexus of Rockville!

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