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Ourisman Lexus of Rockville
Rockville, MD
2,258 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful June 29, 2024
Ourisman Lexus Dealership of Rockville, has the best service department that gives honesty to customers each and every time. The team goes beyond and above to provide the best service and has for the pa service department that gives honesty to customers each and every time. The team goes beyond and above to provide the best service and has for the past 8 years for me and my Lexus. They are accommodating and efficient for every service request. I’m very grateful for the support and car loaner assistance when ever necessary. Thank you for your quick response in today’s world of complete satisfaction. More
by BCY
Employees Worked With
Jimmy Baker, Jesse Drost
June 28, 2024
Not too happy with the explanation given for the trouble I can smell for my new car from the service department. It is an expensive vehicle and only Three months old to me. Though it is a used vehicle. Any I can smell for my new car from the service department. It is an expensive vehicle and only Three months old to me. Though it is a used vehicle. Any way I will keep monitoring the problem. Nothing was fixed but not that bad yet also. Wonder if at all it was looked into. More
by sanky
Employees Worked With
Justin
June 26, 2024
We’ve always enjoyed excellent customer service at Lexus of Rockville. To us that is very important. Also (and perhaps most importantly) the care for, and maintenance of our vehicle is top notch. They maint of Rockville. To us that is very important. Also (and perhaps most importantly) the care for, and maintenance of our vehicle is top notch. They maintain and service it very well. More
by aecrane
Employees Worked With
Everyone
June 25, 2024
I had a great experience with Chris. He provided exceptional service and helped us get the car we wanted. His professionalism and dedication made the entire process smooth and enjoyable. He provided exceptional service and helped us get the car we wanted. His professionalism and dedication made the entire process smooth and enjoyable. Highly recommend Chris for anyone looking for a hassle-free car buying experience! More
by dpolokhalo
Employees Worked With
Christopher Mendez
June 25, 2024
My wife Anna and I had the pleasure of meeting Justin Cable on Saturday, June 15, 2024. Justin was very professional, knowledgeable and personable and had our best interests in mind. He made the entire p Cable on Saturday, June 15, 2024. Justin was very professional, knowledgeable and personable and had our best interests in mind. He made the entire process a breeze, from selecting the right vehicle, to test driving, to answering all our questions and negotiating the best price. Justin should be commended for a job well done. He's an outstanding individual and is an asset to the Ourisman Lexus organization. More
by PeterD
Employees Worked With
Arthur Lauw and Kenneth Poerstel were both Exceptional, Jeannette Shalaby, Jesse Drost
June 25, 2024
Communication was very effective and timely which made the process very easy. Being able to do all of our paperwork online prior to pick up was very helpful as we did not live local. the process very easy. Being able to do all of our paperwork online prior to pick up was very helpful as we did not live local. More
by oneilla
Employees Worked With
Moquit, Sasan
June 21, 2024
I had an excellent experience buying my first car in 17 years at Ourisman Lexus of Rockville. Alireza was incredibly helpful, making the process smooth and enjoyable. Highly recommend this dealership for i years at Ourisman Lexus of Rockville. Alireza was incredibly helpful, making the process smooth and enjoyable. Highly recommend this dealership for its outstanding service! More
by Ms. Vee
Employees Worked With
I had the pleasure of working with Ali Golestani and. SaSan NEVAI
