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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,375 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,375 reviews

November 05, 2024

Great customer service by Brad … I am satisfied the professionalism & kind from him . Thank you & appreciate the work I put in my car More

by hien.vu15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannette Shalaby, Jesse Drost
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Nov 05, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Brad provided great customer service at Ourisman Lexus of Rockville. Thank you for sharing your satisfaction with his professionalism and kindness! We appreciate your feedback and look forward to serving you in the future.

November 03, 2024

Tony was very courteous and a pleasure to work with. I would recommend the dealership to anyone wanting to buy a Lexus. More

by timothylyon1018
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Rincon
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Nov 04, 2024 -

Ourisman Lexus of Rockville responded

Thank you for recommending Ourisman Lexus of Rockville! We're delighted to hear that Tony provided such courteous service. Enjoy your new ride, and we look forward to seeing you again!

November 03, 2024

Excellent Dealer! !! all people we dealt with were great, answered all our questions would recommend highly great dealer! More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai
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Nov 04, 2024 -

Ourisman Lexus of Rockville responded

Thank you for the five-star review!

November 03, 2024

Great customer service! Gave great advice for how to fix my car without having to spend a fortune. I appreciated their effort, honesty, and advice. Jimmy was amazing! More

by Sarah J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Nov 04, 2024 -

Ourisman Lexus of Rockville responded

Sarah, we're delighted to hear that Jimmy and the team at Ourisman Lexus of Rockville provided you with excellent service and honest advice. Thank you for sharing your experience!

November 02, 2024

Jin was wonderful to deal with. He clearly explained everything about the Lexus I was buying and made the process very easy. More

by Pnmargo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse Drost
Report | Print
Nov 04, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to hear that Jin made your experience at Ourisman Lexus of Rockville smooth and informative. Thank you for choosing us, and enjoy your new Lexus!

November 02, 2024

Very accommodating to meet my needs for the type of vehicle that I wanted to purchase. More

by timothylyon1018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Rincon, Ryan Ando, and James in Finance department
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Nov 04, 2024 -

Ourisman Lexus of Rockville responded

Thank you for leaving Ourisman Lexus of Rockville a five-star review!

November 02, 2024

I recently purchased a Lexus, and the experience was exceptional from start to finish. Yaw and James were fantastic to work with—they were knowledgeable, attentive, and genuinely committed to ensuring I More

by Q
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yaw
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Nov 04, 2024 -

Ourisman Lexus of Rockville responded

Thank you for sharing your experience with us at Ourisman Lexus of Rockville! We're delighted to hear that Yaw and James provided exceptional service and made the car-buying process seamless. Enjoy your new Lexus, and feel free to reach out if you need anything in the future!

November 02, 2024

Great service and nice sales people. I would recommend this dealer to anyone looking to buy a car More

by Joanne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony and James Wong
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Nov 04, 2024 -

Ourisman Lexus of Rockville responded

Joanne, congrats on your new ride, and thank you for leaving Ourisman Lexus of Rockville a five-star review! We are thrilled that our team was helpful. Safe travels!

November 02, 2024

Chris new the car specs inside and out. This dealership worked with me to get the car of my dreams. More

by CR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mendez, Jeannette Shalaby, Jesse Drost
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Nov 04, 2024 -

Ourisman Lexus of Rockville responded

Thank you for leaving Ourisman Lexus of Rockville a five-star review! We are glad that Chris ensured you found the car of your dreams. Enjoy it!

November 02, 2024

Sally was very nice and helpful. My overall experience at Ourisman Lexus of Rockville was pleasant. More

by J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sally Sillah
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Nov 04, 2024 -

Ourisman Lexus of Rockville responded

Thank you for trusting Ourisman Lexus of Rockville with your business! Sally and the team wish you happy miles ahead.

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