Ourisman Honda of Tysons Corner

The service I received today was fantastic! Thank you so very much Frederic for all the time you spent with us and the special to buy my favorite car. All your service is much appreciated. I am a very happy very much Frederic for all the time you spent with us and the special to buy my favorite car. All your service is much appreciated. I am a very happy customer! More

Waste of time, lack of professionalism, deception ! I certainly do not recommend doing business with this dealership. Worst sales experience I had in a long time. certainly do not recommend doing business with this dealership. Worst sales experience I had in a long time. More

This message is for the Ourisman Honda of Tysons Corner located in Tysons Virginia. My initial experience here was wonderful when I went to purchase a 2020 Honda CRV this past December 31st. Our sales located in Tysons Virginia. My initial experience here was wonderful when I went to purchase a 2020 Honda CRV this past December 31st. Our sales associate who worked with us from the beginning until the end was absolutely great and everything went smoothly! But that’s the only good thing that I can say about this dealership. I barely drove 3k TOTAL miles within the past 7 months! A few days ago I noticed that the rubber gasket on the windshield as well as the roof have chips/cracks in it. I would understand if there was damage at only one point, however, my vehicle has damage on at least 6 different locations.. On Monday( 8/9/21) I set up an appointment at the Tysons dealership where I purchased my car. I drove my car to the service center and the service representative, Wilson, saw the issue and suggested that I call his service director. The service director, Ryan Parton, looked at the issue and immediately said there is nothing they can do to resolve the issue. He stated “the windshield can break if I replace the gasket and you will be responsible to pay for everything”. I mentioned that the car has a 3 year manufacture warranty. He didn’t care about my concerns and walked away. How can one of the biggest dealerships, Ourisman, deny their customers a repair on a brand new vehicle. This is absolute nonsense and unprofessional! It is unacceptable for a reputable car brand and company to deny customer service due to their faulty product which is of no fault of the customers at all. What started out as a five star experience has QUICKLY dropped down to one star experience. Who in the right mind treats a customer like this?! This is Ourisman Honda of Tysons Corner for crying out loud! This is one of the biggest Honda dealerships out there! To the service departments director, Ryan Parton, do better. Thanks, Mr Bedi More

I had a great experience purchasing my car with the help of Gerry Perrin. She was very patient with my mom and I. She was amazing throughout the whole process. of Gerry Perrin. She was very patient with my mom and I. She was amazing throughout the whole process. More

2009 Honda Accord, 140k miles, not in the best shape but operable. Sales Appraiser Austin Chamness offered me $1,000. He said car is actually worthless, but because I've been a loyal service customer with operable. Sales Appraiser Austin Chamness offered me $1,000. He said car is actually worthless, but because I've been a loyal service customer with them for over 10 years, they can give me $1000. I took my Honda to CarMax the next day, they gave me $4200 on the spot. Obviously a dealer is going to offer less than CarMax, and fine they can offer me anything they want, but please don't give me the "you are a loyal customer" BS. Basically after being a "loyal customer" they tried to scam me. More

Terrible customer service. Came in under the pretense that a deal had been agreed within a range, when I arrived, was told that sea was impossible and was quoted twice the price. Clearly just wanted me t that a deal had been agreed within a range, when I arrived, was told that sea was impossible and was quoted twice the price. Clearly just wanted me to come in and get my used car and expected me to accept their inflated price. Never coming back. More

Outstanding service.I shopped around and went to another Outstanding service. I shopped around and went to another Honda dealer where I felt worked over by two different sales people. They gave me white gl Outstanding service. I shopped around and went to another Honda dealer where I felt worked over by two different sales people. They gave me white glove service More

I bought crv lx from this store 2 days ago. And I call to sales man I want to return or exchange crv. He told me, they don't have returned policy, but they have an exchange policy. I set up an appointment to sales man I want to return or exchange crv. He told me, they don't have returned policy, but they have an exchange policy. I set up an appointment today with the manager. But he said they don't exchange policy. I'm very frustrated 😩 about this issue,. Really bad experience from ourisman Honda. More

Just purchased a 2021 Pilot from this dealership. Had a great experience. Vanny was our salesperson. She was fantastic. We even met the general manager Manuel who stopped over to say hi and thank us. John great experience. Vanny was our salesperson. She was fantastic. We even met the general manager Manuel who stopped over to say hi and thank us. John in finance was very professional and efficient. Thank you to the entire staff. More

We just purchased a 2021 Honda Odyssey from Ourisman Honda of Tysons Corner. Vanny went the extra mile to ensure our safety and happiness! She delivered our Honda Odyssey with a smile and we were com Honda of Tysons Corner. Vanny went the extra mile to ensure our safety and happiness! She delivered our Honda Odyssey with a smile and we were completed the paper work in less than 15 mins. This was the easiest car buying experience I have ever had and I won't hesitate to buy from Ourisman Honda of Tysons Corner and specifically Vanny the next time I am looking for a car. Great work team-keep it up! More