Ourisman Honda of Tysons Corner

Shabir has been a great help for me. He is an outstanding salesman. He will always be my first chocie any time I need to buy a car. He is any asset. I wish him all the best. salesman. He will always be my first chocie any time I need to buy a car. He is any asset. I wish him all the best. More

Xeni was great to work with. No hassle and no pressure. I am not a frequent car buyer but he made the process pain free. I am not a frequent car buyer but he made the process pain free. More

Amine helped us get a great deal on a new Pilot. He was very helpful and patiently answered all of our questions. We visited several other dealers before leasing our car and he was the friendliest. Would very helpful and patiently answered all of our questions. We visited several other dealers before leasing our car and he was the friendliest. Would definitely work with him again. More

Shabir and Zen were very friendly. Shabir walked around the lot with us while we looked for the van for us. He showed us a van that was recently traded in. It was a great van with awesome miles. Shabir was the lot with us while we looked for the van for us. He showed us a van that was recently traded in. It was a great van with awesome miles. Shabir was very nice as he guided us through our test drive. He showed us all the bells and whisltes. He was very patient with us as we made our decision. The paperwork prior to working with finance was easy to deal with too. Shabir and Zen were great and if you are looking for a used Honda, I'd recommend these guys. thanks guys. More

Mohamed was very knowledgeable. He walked me through all the car features and was certain I did not have any questions. His tone was informative and helpful. ONce my purchase was complete, he sat with me the car features and was certain I did not have any questions. His tone was informative and helpful. ONce my purchase was complete, he sat with me to set up my bluetooth and offered his email for any additional questions. Of special note... While we were waiting for the business office to wrap up financing, he followed me to the rental company to drop off my rental. That is truly above and beyond! More

This was my first time at this dealership. I'm new to the area and had been given the run-around at countless dealerships the previous day. As soon as I was introduced to a salesman (Tony) it was the most st area and had been given the run-around at countless dealerships the previous day. As soon as I was introduced to a salesman (Tony) it was the most straight-forward and thorough experience I've ever had with regards to buying a car. On top of it all, he was completely genuine, friendly and extremely helpful in answering my question regarding the purchase of my new car. I didn't feel rushed, nor did I have the feeling of being taken advantage (which usually happens because I'm young and I'm a woman!) I have nothing but wonderful things to say about my experience... not to mention I have a brand new car! As often as I can I will continue to refer people to Tony for their car purchases! He truly is an asset to your dealership!! More

The Service Department is absolutely horrible here. They need to work on their customer service. The manager sticks up for his reps, which is admirable, but confusing when it depends on retaining a returnin need to work on their customer service. The manager sticks up for his reps, which is admirable, but confusing when it depends on retaining a returning customer of over 10 years. Short Story I took my car in to get worked on for $139.95 and left with unwanted work done for $247.71. They tried to charge me close to $500.00. Horrible customer service from both the rep and the manager. Long Story I took my car in recently and was assigned to the Yellow Team. I typically take my car to a personal mechanic that does great work for a low cost (he allows you to buy the parts yourself to make the experience cheaper and to have you more involved in the work being done). My car was scheduled for the 140,000 mile service which I wanted to get done because I wanted a mechanic to inspect different areas of my car to make sure everything was running right. The service package I chose was $139.95. The rep that was assigned to me was of foreign descent and had a bit of an accent. It wasn't too difficult to understand him and he seemed nice and honest. I left my car to be worked on while I ran errands. After a couple of hours, he called me to let me know that my car was done being inspected and he was telling me of problems that the techs had encountered. I couldn't really understand him on the phone and kept asking him to repeat himself and to clarify what he was saying. As he was speaking, I kept saying "uh huh, okay, etc." to move the conversation along. Lo and behold, he claims he took my "uh huhs and okays" to mean that I authorized extra work be done on my car. When I came to pick my car up, my basic service went from $139.95 to almost $500.00. He said that I had authorized him to do the work and that the work had already been done and that the new parts were already on my car. He was very rude and short. He simply walked away. He attempted to fix the issue by taking the labor costs off, bringing the total down to $243.71. He claimed it was a misunderstanding and that I would need to pay the $243.71 in order for them to release my car to me. As I complained, he simply walked away and said nothing. So, because of a misunderstanding between me and the service department, this customer had to pay over $100 extra. When I brought this up to the service department manager, he said that my "uh huhs and okays" were authorization and that my payment of the $243.71 was a fair compromise. I told him he was risking losing a customer. He told me "if that's what you choose to do..." Wow! He cared nothing about retaining a customer that they have had for over 10 years. DO NOT GET YOUR CAR SERVICED HERE! There are better options, where you won't be overcharged and where "the customer is always right." More

I had always stayed away from any dealer, for new or used, for fear of a high-pressure stress-fest. But after my wife scheduled an appointment to see a new, 2012 Honda Odyssey, I went along just to see used, for fear of a high-pressure stress-fest. But after my wife scheduled an appointment to see a new, 2012 Honda Odyssey, I went along just to see. Turns out, this dealership didn't lay on any pressure at all - I felt like I was simply being ushered through the process that *I* wanted, not what they wanted. The meeting, talking, Q&A, test drive, financing arrangements, paperwork, and entire experience were effortless, and actually pleasant. We dealt primarily with Muhamed Ameyar, and I highly, HIGHLY recommend anyone reading this review ask for him. This is not because of any negativity on anyone else (we hardly worked with anyone else), this is simply because working with Mohamed could not have been any more positive. He's genuine, honest, candid, and LISTENS, then tries to meet YOUR needs, not his. As long as I live in this area, I will return to this dealership for any purchase of another Honda. More

I bought a new 2012 Honda Civic and Mohamed made the experience very easy. There were a lot of issues that came up and he was very patient and willing to work through them. Friendly, helpful, and accomm experience very easy. There were a lot of issues that came up and he was very patient and willing to work through them. Friendly, helpful, and accommodating, I would come back in the future. More