Ourisman Honda of Tysons Corner

Excellent service. Caring rep Jeremy is an excellent rep. Thorough and professional. Comfortable wait and organized routine of service while I waited. The best I've seen. Highly re Jeremy is an excellent rep. Thorough and professional. Comfortable wait and organized routine of service while I waited. The best I've seen. Highly recommend. I appreciate the approach to customer service they have developed. Stress free. Clean waiting area with deli!! More

Stress free experience buying my first car I bought my first car (a 2016 Honda CR-Z) this past weekend from Derreck Folgar. I was really nervous about the whole car buying process, but Derreck I bought my first car (a 2016 Honda CR-Z) this past weekend from Derreck Folgar. I was really nervous about the whole car buying process, but Derreck was extremely helpful and responsive throughout. He was quick to respond to all of my questions prior to arriving at the dealership, even on his day off. Most importantly, he was very transparent about the total costs associated with purchasing the vehicle. I had contacted almost 10 different dealers inquiring about price, and most of them were unable to provide any straightforward answers in writing (much less, competitive OTD offers). Derreck was able to offer me a great deal on my car over email, and without any hidden costs. I ended up driving 2 hours to Tysons Corner from Richmond in order to purchase my CR-Z. It was a huge relief to have a fair price negotiated before traveling, and a car already set aside for me. Since it was my first car, the process ended up taking a little bit longer than expected, but Derreck was really patient with helping to explain all of the aspects involved with purchasing a car that I wasn't familiar with. More

Warning - Stay Away We do NOT trust our local Tysons Honda dealer. Every time we have sought routine service (oil change, etc.) or recall service (3 airbags), the Tysons We do NOT trust our local Tysons Honda dealer. Every time we have sought routine service (oil change, etc.) or recall service (3 airbags), the Tysons Honda dealer, finds problems that require costly repairs. Most recently (02/10/16) when we took in our Honda Accord for an airbag recall, the service rep said the SRS light indicated a problem that would not pass inspection and could only be fixed by a Honda dealer. As a result, we paid $433 to replace a seat belt buckle. When we picked up the car the service rep and manager were not on site. I called the Tysons Honda Service manager and left a message to call me about my service experience. He never returned my call. We are deeply skeptical about a rewards structure where service reps receive commissions based on their recommendations for costly and sometimes unnecessary repairs. Our Internet research revealed this to be a common scam at some Honda dealers. One blogger actually found a reputable Honda dealer who replaced his seat belt buckle for just $35. When discussing our dissatisfaction with other Honda owners, we learned that the Tysons Honda dealer has a horrible reputation. In the future, we will NOT go back to the Tysons Honda dealer to purchase or service a car. More

Pleasant car experience I had a very pleasant car buying experience this afternoon with Mr. Kaushik and Mr. Kadriu. They were very professional and did not waste my time with I had a very pleasant car buying experience this afternoon with Mr. Kaushik and Mr. Kadriu. They were very professional and did not waste my time with something I was neither interested nor needed. He honored the wishes I mentioned to him in an email. Great work Sanjeev and Ardi. More

Very patient and knowledgeable Working with Mohamed Ameyar was a pleasure. He was the most knowledgeable salesperson I cam across in my extensive search for a new vehicle. I was und Working with Mohamed Ameyar was a pleasure. He was the most knowledgeable salesperson I cam across in my extensive search for a new vehicle. I was undecided about what make and model I wanted and he was patient and kind throughout the process. He was willing to stay late and answer any and all questions. I ultimately ended up getting the CR-V Touring which has a lot of features I had never had in a car before but Mohamed made sure I knew how to use everything! Highly recommend him and the Honda of Tysons Corner dealership. More

Honda Accord recall service I made appointment 10 days in advance and was told it would take about 1.5 hours to fix. Since I didn't want to wait I dropped car off the night befor I made appointment 10 days in advance and was told it would take about 1.5 hours to fix. Since I didn't want to wait I dropped car off the night before and was told it will be the in for the first appointment. I never got call from service provider so when I wanted to come pick up the key I called to check on car. Service guy was not available after paging him twice. I was told the guy would call me back when paper work was finished. Surprise he never called back. I finally get a hold of him and rather than apologizing he tells me I brought in at 9 am and it took 6 hours and he's really busy. Basically blamed me for him pushing me to the bottom of the pile. I did my part and not even an apology! Worst service ever. More

Great sales representatives! This was my first car purchase and I was kinda nervous about it so I brought my mother and once I got to the showroom one of the salesmen named Najeem This was my first car purchase and I was kinda nervous about it so I brought my mother and once I got to the showroom one of the salesmen named Najeem really helped me out and feel a lot more comfortable. He was really patient and answered all of our questions about the car like safety, our budget, that helped us purchase the Honda Accord. I highly reccomend him to anyone that's purchasing a car More

Excellent customer service at Honda of Tysons Corner I have been going to Honda of Tysons Corner for service for the last several years. I own an Acura MDX. Steve Farr with the Blue Team was always court I have been going to Honda of Tysons Corner for service for the last several years. I own an Acura MDX. Steve Farr with the Blue Team was always courteous. He explains the service needs well, and never try to up sell unnecessary services. The service quality is excellent and the price is fair. I have done all my recent services with Steve, including transmission fluid, power steering fluid, brake fluid, timing belt, water pump, rear differential fluid, oil change, you name it. I am hoping to keep my car for the next 3-4 years and if my next car is a Honda or Acura I would take it to this dealer ship for service again. More

Bad Sales Manager and Dealership Dealership does not honors advertisements posted on their website. Khalil Azmi, provides poor customer service and under no circumstance tries to hel Dealership does not honors advertisements posted on their website. Khalil Azmi, provides poor customer service and under no circumstance tries to help the customer. I tried to take advantage of the "True Price Match" promotion and instead of reviewing the documentation that I had, he stated that under no circumstance could they match the price of the exact same car. I guess the dealership is not as confident as the website states. More