Ourisman Honda of Laurel - Service Center

My most recent experience with Ourisman Honda of Laurel was terrible. I presented the Service Clerk with my Oil Change and Tire Rotation coupon and requested blades replaced. The service technician bro was terrible. I presented the Service Clerk with my Oil Change and Tire Rotation coupon and requested blades replaced. The service technician broke the clips on my outsourced hubcaps and refused to put them back on. My total was $116.00 after I provided the coupon so I asked for a discount for the breakage of my hubcap clips in which, I was discounted $30. The wiper blades were never replaced but, I was being charged for them prior to the $30 discount. The experience I received when I purchased my vehicle was 🌟 🌟 🌟 🌟 🌟 but today, I give Ourisnan Honda of Laurel a 🌟. More

The Service Advisor Jason Taylor was very nice and professional. He checked on my car a few times and made sure everything was done as quickly as possible. professional. He checked on my car a few times and made sure everything was done as quickly as possible. More

Our service professional was courteous and made sure we understood everything they were proposing to do. Our car was ready when they said it would be, and they followed up throughout the process with multi understood everything they were proposing to do. Our car was ready when they said it would be, and they followed up throughout the process with multiple phone calls. More

The service was very good and I did not have to wait long for my results for my results More

Impeccable customer service, knowledgeable staff, professional demeanor. Thank you kindly for providing a seamless experience for my first service visit. We appreciate your dedicated service. professional demeanor. Thank you kindly for providing a seamless experience for my first service visit. We appreciate your dedicated service. More

The service team is great and handled my recall and service needs pretty quickly after a disappointing experience with another Honda dealership service needs pretty quickly after a disappointing experience with another Honda dealership More

Quick and fast service. Oil change and tire rotation was very timely done, as well as the inspection. Oil change and tire rotation was very timely done, as well as the inspection. More

Great very helpful Marvin was excellent Even without an appointment the service was quick thanks appointment the service was quick thanks More

The facilites were clean and my car was serviced very quickly. The technician advisors were also courteous and helpful. quickly. The technician advisors were also courteous and helpful. More

Came for an oil change and to check for a screeching sound from my brakes. Only charged me for the oil change and didn’t try to charge me for any unnecessary services or try to pressure me into any type sound from my brakes. Only charged me for the oil change and didn’t try to charge me for any unnecessary services or try to pressure me into any type of service. Gave me peace of mind. More