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Ourisman Honda of Laurel - Service Center

Laurel, MD

4.6
119 Reviews

119 Reviews of Ourisman Honda of Laurel - Service Center

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April 29, 2023

Service was phenomenal. Very friendly and knowledgeable. Repairs were done in a timely matter. I would recommend this repair shop. More

by patrickwsullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Lavin and Chris
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May 01, 2023 -

Ourisman Honda of Laurel responded

Patrick, thank you so much for your 5-star review! We're thrilled to hear about your positive service visit with us at Ourisman Honda of Laurel. We'll pass your kind words concerning our team members' friendliness and efficiency on to them. If you ever need anything, please reach out! We're here and happy to assist. Thanks again for your recommendation--it means a lot to us. Have a great day, and drive safe!

April 27, 2023

Well organized and there is a good rapor among employees. Very efficient in auto maintenance. More

by BlueBird289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Mil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Chen
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Apr 28, 2023 -

Ourisman Honda of Laurel responded

Thank you very much for your 5-star review! Customer service is our top priority, and we're grateful you experienced that with our efficient and professional service team. We'll be sure to tell them to keep up the great work. If you have any questions, please don't hesitate to reach out! We're here anytime and happy to help. Hope to see you and your Honda back at Ourisman! Have a great day, and take care!

April 26, 2023

Good job done as requested. Timely as expected. Friendly as you can. Facility is clean. More

by PandJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Taylor and Sarah Blackmon
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Apr 28, 2023 -

Ourisman Honda of Laurel responded

Thank you so much for taking the time to leave a review! We're pleased to hear about your positive visit with Ourisman, from the friendly employees to the timely service. We'll be sure to pass your kind words on to our incredible team members. Thanks, too, for your feedback on our clean facility. If you or your Honda needs anything, you know where to find us! Have a great rest of your day, and drive safe!

April 24, 2023

They were very helpful and polite, kept me informed, and fixed my problem. Great customer service!! More

by Jbrumble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 24, 2023 -

Ourisman Honda of Laurel responded

Thanks a bunch for the five stars! We value your business at Ourisman Honda of Laurel and look forward to providing you with great customer service in the near future. We will pass your kind words on to our knowledgeable and polite team members. If you need anything, please don't hesitate to reach out--we're here anytime. Have a wonderful day, and drive safe!

April 21, 2023

Excellent service. I highly recommend the team at Laurel Honda. Very friendly, knowledgeable and professional. More

by Jlf4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Apr 24, 2023 -

Ourisman Honda of Laurel responded

Thank you so much for taking the time to leave a review! Excellent customer service is our top priority, and we're thrilled our team provided that experience during your visit. We'll be sure to pass your kind words on and tell them to keep up the knowledgeable and professional work. We look forward to serving you in the near future. Thanks for supporting Ourisman, and have a great day!

April 11, 2023

Jason was great. Took time to explain what was going on withy car and all the costs to repair. More

by nnennak
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Taylor
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Apr 24, 2023 -

Ourisman Honda of Laurel responded

Thank you very much for your 5-star review! We appreciate the staff highlight for Jason and will pass your kind words concerning his communication and professionalism on to him. Glad to hear your vehicle was serviced quickly. If you need anything, we're here anytime and happy to assist. We look forward to your next visit with Ourisman. Have a great day, and drive safe!

March 24, 2023

The process was quick and easy. And the feedback on the tires was helpful. Thanks. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel.
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Mar 24, 2023 -

Ourisman Honda of Laurel responded

Thank you for the kind words, Walt.

Mar 27, 2023 -

Ourisman Honda of Laurel responded

Thank you for the kind words, Walt

March 24, 2023

Service is v good service manager mr jallowa Excellent v print & helpful He helpe me all thecway More

by Gunvantpab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr jallowa
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Mar 27, 2023 -

Ourisman Honda of Laurel responded

Thank you for your business, if you need anything else please contact us anytime. Thank you, Gunvantpab

March 03, 2023

Everyone is efficient and upfront about the work needed. They are great about explaining your cars needs too. More

by lbmatys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 06, 2023 -

Ourisman Honda of Laurel responded

Thank you very much for your feedback! Excellent customer service is our top priority, and we're glad it shows in our efficient and knowledgeable team members. If you need anything, we're here and grateful to assist. Thanks again for supporting Ourisman Honda of Laurel! Have a great day, and drive safe.

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