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Ourisman Honda of Frederick - Service Center

Frederick, MD

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170 Reviews

170 Reviews of Ourisman Honda of Frederick - Service Center

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September 23, 2020

Ron in service is always so friendly and helpful. My service was completed in a timely manner and the detail Roberto did was AMAZING! I don’t even want to put my son’s car seat back in it. 🤣 More

by nenn01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto , Ron Sumangil
September 22, 2020

I got a flat on 68 driving home to Virginia from Deep Creek. Then, after 75 miles on the temp tire, we smelled burning rubber! A million thanks to Chris Drennan and the team at Shockley Honda for getting More

by NPeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2020

Shockley is the best, simply put! I have worked with Chris D. several times and he is outstanding! Chris and his service team members are so knowledgeable and care for their customers. More

by cewhite21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2020

Had a service for a fix on my honda Si and Chris Drennan is always good and attentive and friendly. Very nice guy and always helpful. He also helped answer alot of questions i asked him without hesitation. More

by Jmyers358
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Drennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2020

Maurice was very friendly and helpful. Got me in right away. The service I got was done cleanly and within the time limit I was told. More

by enjoy_the_game1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2020

I needed a new grill for my Ridgeline (never mind why!LOL) and Maurice Summers took care of it. Maurice is the perfect blend of efficient and kind, definitely a people person. In fact everyone at Sh More

by Dana R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

Service Advisor Maurice is awesome! Great service! He’s been our family’s service advisor for many years and has taken care of our cars. More

by CNCoajou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

Joe is always great to work with. I have been working with him for over 25 years. He did a great job today as always to take care of everything to fit around my schedule. More

by Newkirkj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sheedy
September 17, 2020

Thanks Shockley Honda! Great service experience... Special Thanks to Chris Drennan for explaining everything in detail and having me in my way in no time! More

by Keith777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

Chris always does a good job for service. Technicians are always good to. Joe Sheedy is also very helpful. Never have a problem with service. More

by Jblank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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