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Ourisman Honda of Frederick - Service Center

Frederick, MD

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170 Reviews

170 Reviews of Ourisman Honda of Frederick - Service Center

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September 29, 2020

Chris drennan was able to help me get service for my car. Very good experience fast and easy. Very informative as well. Good experience over all More

by Seb mard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

I have had great service experience at Shockley Honda. Terri Churchill is very knowledgeable and works either me. Service went smoothly and met all my expectations. More

by DonnaTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sheedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Churchill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

Shockley Honda’s Service Department provides outstanding work and customer service. Shockley’s Service Representatives are knowledgeable, friendly and helpful. Shockley’s mechanics are first rate. More

by Art Irving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sheedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

I've purchased three Honda's from Shockley. Chris D is my perferred service advisor. He listens and gets it right the first time and on time. More

by dckurtzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

Been bringing my Honda since I purchased it. Wouldn’t trust any one else with my vehicle. Chris Drennan always does o good job with my car More

by Phil.drennan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

Amazing Service! I can’t thank Shockley enough for the amazing service they have provided me for years! I am a loyal Shockley customer and so is my whole family. More

by Kara Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Sheedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Churchill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Sumangil, Nate Janes
September 28, 2020

I've been taking my cars there for years and for years Shockley Honda has been providing me with great service!!!! I wouldn't go anywhere else. More

by eric_budd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Churchill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

I have been bring my 2014 Honda Civic in for years. They alway do an excellent job. The staff have alway kind and respectful to me. More

by Kristy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Churchill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

We have worked with Maurice Summers in the Service Dept. for over 5 years. He has provide thorough feedback and thoughtful recommendations to keep our car on the road and on budget. Thanks Maurice and Thank More

by ListD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

Brought my 2018 Honda CRV in for oil change and rotation. Was greeted promptly and service was done quickly. Joe did a great job of answering all my questions and explaining future service. This is my fi More

by kbertling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sheedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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